RMTD Customer Survey

1. To Receive a "Bus On Us", you must include the following information, and we will mail you your free round trip ride. If you are not interested in the free ride, you may proceed to the survey.

To Receive a "Bus On Us", you must include the following information, and we will mail you your free round trip ride. If you are not interested in the free ride, you may proceed to the survey. Name:
Address:
Address 2:
City/Town:
State:
ZIP:
Email Address:
Phone Number:

*
2. If you have ridden the bus before, how often do you use Rides Mass Transit?

If you have ridden the bus before, how often do you use Rides Mass Transit? 1-5

5-10

10-or more

3. Where do you typically ride to on the bus? (Check all that apply)

Where do you typically ride to on the bus? (Check all that apply) To Medical Appointment

To School or Training

To Shop

To Recreational Locations

To Senior Adult Center or Event

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4. When you call the dispatch office, rate the friendliness or the willingness of the dispatcher to help you.

When you call the dispatch office, rate the friendliness or the willingness of the dispatcher to help you. Excellent

Good

Fair

Poor

*
5. Overall, how would you rate your customer service with the driver?

Overall, how would you rate your customer service with the driver? Excellent

Good

Fair

Poor

6. If you have seen a Rides TV commercial or listened to an advertisement on the radio how would you rate the information?

If you have seen a Rides TV commercial or listened to an advertisement on the radio how would you rate the information? Excellent

Good

Fair

Poor

7. In regards to price $2.00 per county, how would you rate the amount charged per trip?

In regards to price $2.00 per county, how would you rate the amount charged per trip? Excellent

Good

Fair

Poor

8. How would you rate your level of satisfaction in regards to customer service?

How would you rate your level of satisfaction in regards to customer service? Excellent

Good

Fair

Poor

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9. What are the chances that you would recommend Rides to a relative or friend?

What are the chances that you would recommend Rides to a relative or friend? Excellent

Good

Fair

Poor

10. Please list any suggestions, improvements or concerns regarding Rides Mass Transit District. Thank you for taking the time to complete this survey.

Please list any suggestions, improvements or concerns regarding Rides Mass Transit District. Thank you for taking the time to complete this survey.

RMTD Customer Survey
Exit this survey

1. Default Section

1. To Receive a "Bus On Us", you must include the following information, and we will mail you your free round trip ride. If you are not interested in the free ride, you may proceed to the survey.

*
2. If you have ridden the bus before, how often do you use Rides Mass Transit?

3. Where do you typically ride to on the bus? (Check all that apply)

*
4. When you call the dispatch office, rate the friendliness or the willingness of the dispatcher to help you.

*
5. Overall, how would you rate your customer service with the driver?

6. If you have seen a Rides TV commercial or listened to an advertisement on the radio how would you rate the information?

7. In regards to price $2.00 per county, how would you rate the amount charged per trip?

8. How would you rate your level of satisfaction in regards to customer service?

*
9. What are the chances that you would recommend Rides to a relative or friend?

10. Please list any suggestions, improvements or concerns regarding Rides Mass Transit District. Thank you for taking the time to complete this survey.

RMTD Customer SurveyExit this survey

1. Default Section

1. To Receive a "Bus On Us", you must include the following information, and we will mail you your free round trip ride. If you are not interested in the free ride, you may proceed to the survey.

*2. If you have ridden the bus before, how often do you use Rides Mass Transit?

3. Where do you typically ride to on the bus? (Check all that apply)

*4. When you call the dispatch office, rate the friendliness or the willingness of the dispatcher to help you.

*5. Overall, how would you rate your customer service with the driver?

6. If you have seen a Rides TV commercial or listened to an advertisement on the radio how would you rate the information?

7. In regards to price $2.00 per county, how would you rate the amount charged per trip?

8. How would you rate your level of satisfaction in regards to customer service?

*9. What are the chances that you would recommend Rides to a relative or friend?

10. Please list any suggestions, improvements or concerns regarding Rides Mass Transit District. Thank you for taking the time to complete this survey.

RMTD Customer Survey
Exit this survey

*
2. If you have ridden the bus before, how often do you use Rides Mass Transit?

*
4. When you call the dispatch office, rate the friendliness or the willingness of the dispatcher to help you.

*
5. Overall, how would you rate your customer service with the driver?

*
9. What are the chances that you would recommend Rides to a relative or friend?