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1. Middlesbrough Adult Education Service

Please take our survey so that we can improve our service to you.

1. What is your name (optional)

What is your name (optional)

2. What course are you studying?

What course are you studying?

3. How did you hear about your course?

How did you hear about your course? Radio

Newspaper

Prospectus

Friends

Website

Other

4. Starting my course

	Strongly agree	Agree	Neither agree or disagree	Disagree	Strongly disagree
Joining the class was easy?	*Starting my course Joining the class was easy? Strongly agree	Joining the class was easy? Agree	Joining the class was easy? Neither agree or disagree	Joining the class was easy? Disagree	Joining the class was easy? Strongly disagree
It was easy to find my class	It was easy to find my class Strongly agree	It was easy to find my class Agree	It was easy to find my class Neither agree or disagree	It was easy to find my class Disagree	It was easy to find my class Strongly disagree
I understand the learning support available	I understand the learning support available Strongly agree	I understand the learning support available Agree	I understand the learning support available Neither agree or disagree	I understand the learning support available Disagree	I understand the learning support available Strongly disagree
The tutor explained what the course would involve	The tutor explained what the course would involve Strongly agree	The tutor explained what the course would involve Agree	The tutor explained what the course would involve Neither agree or disagree	The tutor explained what the course would involve Disagree	The tutor explained what the course would involve Strongly disagree
I am aware of the compliments and complaints procedure	I am aware of the compliments and complaints procedure Strongly agree	I am aware of the compliments and complaints procedure Agree	I am aware of the compliments and complaints procedure Neither agree or disagree	I am aware of the compliments and complaints procedure Disagree	I am aware of the compliments and complaints procedure Strongly disagree

5. The course delivery

	Strongly agree	Agree	Neither agree or disagree	Disagree	Strongly disagree
The teaching and learning were good	*The course delivery The teaching and learning were good Strongly agree	The teaching and learning were good Agree	The teaching and learning were good Neither agree or disagree	The teaching and learning were good Disagree	The teaching and learning were good Strongly disagree
I have developed my skills	I have developed my skills Strongly agree	I have developed my skills Agree	I have developed my skills Neither agree or disagree	I have developed my skills Disagree	I have developed my skills Strongly disagree
Assessment is fair, regular and feedback is prompt	Assessment is fair, regular and feedback is prompt Strongly agree	Assessment is fair, regular and feedback is prompt Agree	Assessment is fair, regular and feedback is prompt Neither agree or disagree	Assessment is fair, regular and feedback is prompt Disagree	Assessment is fair, regular and feedback is prompt Strongly disagree
Workrooms and classrooms are bright and attractive	Workrooms and classrooms are bright and attractive Strongly agree	Workrooms and classrooms are bright and attractive Agree	Workrooms and classrooms are bright and attractive Neither agree or disagree	Workrooms and classrooms are bright and attractive Disagree	Workrooms and classrooms are bright and attractive Strongly disagree

6. Please rate the following statements about your course support

	Strongly agree	Agree	Neither agree or disagree	Disagree	Strongly disagree
You were treated fairly and with respect	*Please rate the following statements about your course support You were treated fairly and with respect Strongly agree	You were treated fairly and with respect Agree	You were treated fairly and with respect Neither agree or disagree	You were treated fairly and with respect Disagree	You were treated fairly and with respect Strongly disagree
You understand the health and safety requirements	You understand the health and safety requirements Strongly agree	You understand the health and safety requirements Agree	You understand the health and safety requirements Neither agree or disagree	You understand the health and safety requirements Disagree	You understand the health and safety requirements Strongly disagree
You feel that you have been supported on the course	You feel that you have been supported on the course Strongly agree	You feel that you have been supported on the course Agree	You feel that you have been supported on the course Neither agree or disagree	You feel that you have been supported on the course Disagree	You feel that you have been supported on the course Strongly disagree

7. Do you feel safe on your course?

Do you feel safe on your course? Yes

8. What next?

	Strongly agree	Agree	Neither agree or disagree	Disagree	Strongly disagree
Have you enjoyed the course?	*What next? Have you enjoyed the course? Strongly agree	Have you enjoyed the course? Agree	Have you enjoyed the course? Neither agree or disagree	Have you enjoyed the course? Disagree	Have you enjoyed the course? Strongly disagree
Have you progressed with your learning?	Have you progressed with your learning? Strongly agree	Have you progressed with your learning? Agree	Have you progressed with your learning? Neither agree or disagree	Have you progressed with your learning? Disagree	Have you progressed with your learning? Strongly disagree
Would you recommend this course?	Would you recommend this course? Strongly agree	Would you recommend this course? Agree	Would you recommend this course? Neither agree or disagree	Would you recommend this course? Disagree	Would you recommend this course? Strongly disagree
Does the Adult Education Service listen to you?	Does the Adult Education Service listen to you? Strongly agree	Does the Adult Education Service listen to you? Agree	Does the Adult Education Service listen to you? Neither agree or disagree	Does the Adult Education Service listen to you? Disagree	Does the Adult Education Service listen to you? Strongly disagree
Does the Adult Education Service act on your ideas?	Does the Adult Education Service act on your ideas? Strongly agree	Does the Adult Education Service act on your ideas? Agree	Does the Adult Education Service act on your ideas? Neither agree or disagree	Does the Adult Education Service act on your ideas? Disagree	Does the Adult Education Service act on your ideas? Strongly disagree

9. Do you have any other comments about the course, venue or tutor?

Do you have any other comments about the course, venue or tutor?

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