Swim Lesson Survey

1.

 
1. How many children do you have participating in swim lessons?
2. What is child #1 gender and age?
3. What is child #2 gender and age? (If applicable)
4. What is child #3 gender and age? (If applicable)
5. What is child #4 gender and age? (If applicable)
6. Did you feel your child's instructor met the core values of the Y - caring, respect, honesty, and caring? Please explain.
7. Did the instructor greet your child by name?
8. Y staff stimulated and interested your child.
9. Y staff has a caring attitude toward your child?
10. Y staff were competent teachers - knowledgeable and effective?
11. Y staff were good role models (grooming and behavior)?
12. Pool and locker room facilities and equipment are clean and well-maintained?
13. Pool and locker room facilities and equipment are safe?
14. The Y provided clear written statements of its philosophy and rules?
15. The Y made its senior staff available to talk with parents before and after classes.
16. Y staff communicated your child's progress and needs to you.
17. The Y provided written informaton about other Y activites appropriate to your child's age.
18. When you registered for this program, the process (forms, etc.) was simple and comfortable.
19. When you registered for this program, information was readily available.
20. When you registered for this program, Y staff were knowledgeable and fully able to answer any of your questions.
21. Your child had fun and enjoyed the experience.
22. Your child learned additional skills and progressed as you expected.
23. Your child gained confidence from this experience.
24. You, the parent, felt comfortable with the child management methods used (discipline/supervision).
25. Given present YMCA program prices, the experience was a good value.
26. Your overall feeling about this Y experience is . . .
27. You received information about Y financial assistance.
28. Would you enroll your child(ren) in this program again?
29. Additional Comments:
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