Customer Satisfaction SurveyCustomer Satisfaction Survey

Thank you for your business! LOUDom Sound Travels is committed to monitoring the quality of the services we provide, as part of an ongoing improvement process. We would appreciate your feedback on our performance.

1. Your name

Your name

2. Date of party/function/event?

	DD		MM		YYYY
.	Date of party/function/event? . Day	/	Month	/	Year

3. Please rate the following aspects of our service.

	Excellent	Good	Adequate	Poor	Unacceptable	N/A
Understanding your function and requirements	*Please rate the following aspects of our service. Understanding your function and requirements Excellent	Understanding your function and requirements Good	Understanding your function and requirements Adequate	Understanding your function and requirements Poor	Understanding your function and requirements Unacceptable	Understanding your function and requirements N/A
Volume appropriate at all times	Volume appropriate at all times Excellent	Volume appropriate at all times Good	Volume appropriate at all times Adequate	Volume appropriate at all times Poor	Volume appropriate at all times Unacceptable	Volume appropriate at all times N/A
Choice of music	Choice of music Excellent	Choice of music Good	Choice of music Adequate	Choice of music Poor	Choice of music Unacceptable	Choice of music N/A
Timekeeping	Timekeeping Excellent	Timekeeping Good	Timekeeping Adequate	Timekeeping Poor	Timekeeping Unacceptable	Timekeeping N/A
Working with you and other suppliers	Working with you and other suppliers Excellent	Working with you and other suppliers Good	Working with you and other suppliers Adequate	Working with you and other suppliers Poor	Working with you and other suppliers Unacceptable	Working with you and other suppliers N/A
Providing value for money	Providing value for money Excellent	Providing value for money Good	Providing value for money Adequate	Providing value for money Poor	Providing value for money Unacceptable	Providing value for money N/A
Dress and appearance	Dress and appearance Excellent	Dress and appearance Good	Dress and appearance Adequate	Dress and appearance Poor	Dress and appearance Unacceptable	Dress and appearance N/A
Dealing with requests	Dealing with requests Excellent	Dealing with requests Good	Dealing with requests Adequate	Dealing with requests Poor	Dealing with requests Unacceptable	Dealing with requests N/A

4. Overall, how do you rate the quality of the services LOUDom provides?

Overall, how do you rate the quality of the services LOUDom provides? Excellent

Good

Average

Poor

Unacceptable

5. Based on our performance, how likely is it that you will use us in the future, or recommend our service to others?

Based on our performance, how likely is it that you will use us in the future, or recommend our service to others? Certain

Very likely

Somewhat likely

Unlikely

Very unlikely

6. Do you have any thoughts on how we can improve?

Do you have any thoughts on how we can improve?

7. General comments about our service / Testimonial.

General comments about our service / Testimonial.

8. May prospective customers contact you to verify our service? (As a reference)

May prospective customers contact you to verify our service? (As a reference) Yes

9. May we make use of your comments in our marketing? (First name and suburb only - e.g. Russell - Randburg.)

May we make use of your comments in our marketing? (First name and suburb only - e.g. Russell - Randburg.) Yes

Customer Satisfaction Survey

LOUDom Sound Travels - Did we Rock?