South African Post Office - Missing parcel survey
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1
. How many overseas parcels have you received this year? (2011)
How many overseas parcels have you received this year? (2011)
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2
. How many parcels have gone missing this year (2011)?
How many parcels have gone missing this year (2011)?
3
. On average how long does it take for you to receive a parcel?
Less than a week
1 - 2 weeks
2 - 3 weeks
3 - 4 weeks
More than 4 weeks
Local
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On average how long does it take for you to receive a parcel? Local Less than a week
Local 1 - 2 weeks
Local 2 - 3 weeks
Local 3 - 4 weeks
Local More than 4 weeks
International
International Less than a week
International 1 - 2 weeks
International 2 - 3 weeks
International 3 - 4 weeks
International More than 4 weeks
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4
. Have you ever used the www.sapo.co.za site to track your parcel?
Have you ever used the www.sapo.co.za site to track your parcel?
Yes
No
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5
. Was the web site helpful in tracking down your parcel?
Was the web site helpful in tracking down your parcel?
Yes
No
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6
. Did the web site work?
Did the web site work?
Yes
No
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7
. Was the website slow in loading?
Was the website slow in loading?
Yes
No
8
. Any comments you would like to add?
Any comments you would like to add?
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