NBN Website Feedback
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NBN website - user survey
The NBN comprises many different organisations and various tools and resources. It has a broad user base and as such needs to be appealing to all. Its main communication tool is the NBN website and we are keen to understand what our users think of this resource.
The new NBN website has been live since December 2011. It was created to make navigation and finding information as easy as possible and we want to make sure that we have achieved that.
We would be very grateful if you could spare 5 minutes to complete the survey below and let us know what you think of the NBN website.
Thank you for your time and your valuable feedback.
1
. How easy is it to navigate our website - www.nbn.org.uk?
How easy is it to navigate our website - www.nbn.org.uk?
Extremely easy
Very easy
Moderately easy
Slightly easy
Not at all easy
Specific comments
2
. How easy is it to find the information you are looking for on our website?
How easy is it to find the information you are looking for on our website?
Extremely easy
Very easy
Moderately easy
Slightly easy
Not at all easy
Specific comments
3
. How helpful is the information available on our website?
How helpful is the information available on our website?
Extremely helpful
Very helpful
Moderately helpful
Slightly helpful
Not at all helpful
Thinking about the information available, is there any other information you would like to see on the website?
4
. How visually appealing is our website?
How visually appealing is our website?
Extremely appealing
Very appealing
Moderately appealing
Slightly appealing
Not at all appealing
5
. What are your usual reasons for visiting the website? (Please tick all that apply)
Frequently
Regularly
Occassionally
Rarely
Never
To use the NBN Gateway
*
What are your usual reasons for visiting the website? (Please tick all that apply) To use the NBN Gateway Frequently
To use the NBN Gateway Regularly
To use the NBN Gateway Occassionally
To use the NBN Gateway Rarely
To use the NBN Gateway Never
To read the latest news stories
To read the latest news stories Frequently
To read the latest news stories Regularly
To read the latest news stories Occassionally
To read the latest news stories Rarely
To read the latest news stories Never
To find contact information
To find contact information Frequently
To find contact information Regularly
To find contact information Occassionally
To find contact information Rarely
To find contact information Never
To find out how to share data through the NBN Gateway
To find out how to share data through the NBN Gateway Frequently
To find out how to share data through the NBN Gateway Regularly
To find out how to share data through the NBN Gateway Occassionally
To find out how to share data through the NBN Gateway Rarely
To find out how to share data through the NBN Gateway Never
To find out about upcoming events
To find out about upcoming events Frequently
To find out about upcoming events Regularly
To find out about upcoming events Occassionally
To find out about upcoming events Rarely
To find out about upcoming events Never
To use the Forums
To use the Forums Frequently
To use the Forums Regularly
To use the Forums Occassionally
To use the Forums Rarely
To use the Forums Never
Why else do you visit the NBN website?
6
. Do you think that the information and guidance available for the following areas is helpful and sufficient?
Extremely helpful
Very helpful
Moderately helpful
Slightly helpful
Not at all helpful
NBN Gateway
*
Do you think that the information and guidance available for the following areas is helpful and sufficient? NBN Gateway Extremely helpful
NBN Gateway Very helpful
NBN Gateway Moderately helpful
NBN Gateway Slightly helpful
NBN Gateway Not at all helpful
NBN Record Cleaner
NBN Record Cleaner Extremely helpful
NBN Record Cleaner Very helpful
NBN Record Cleaner Moderately helpful
NBN Record Cleaner Slightly helpful
NBN Record Cleaner Not at all helpful
NBN Web Services
NBN Web Services Extremely helpful
NBN Web Services Very helpful
NBN Web Services Moderately helpful
NBN Web Services Slightly helpful
NBN Web Services Not at all helpful
Online recording
Online recording Extremely helpful
Online recording Very helpful
Online recording Moderately helpful
Online recording Slightly helpful
Online recording Not at all helpful
Providing data
Providing data Extremely helpful
Providing data Very helpful
Providing data Moderately helpful
Providing data Slightly helpful
Providing data Not at all helpful
Managing data
Managing data Extremely helpful
Managing data Very helpful
Managing data Moderately helpful
Managing data Slightly helpful
Managing data Not at all helpful
Using data
Using data Extremely helpful
Using data Very helpful
Using data Moderately helpful
Using data Slightly helpful
Using data Not at all helpful
Membership
Membership Extremely helpful
Membership Very helpful
Membership Moderately helpful
Membership Slightly helpful
Membership Not at all helpful
General help and advice
General help and advice Extremely helpful
General help and advice Very helpful
General help and advice Moderately helpful
General help and advice Slightly helpful
General help and advice Not at all helpful
Please give comments if you think we could improve in this area and what would be more helpful.
7
. How likely are you to recommend our website to others?
How likely are you to recommend our website to others?
Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely
8
. How does the new website compare with the old one?
How does the new website compare with the old one?
Much better - it's a big improvement
Slightly better
Worse
Much worse - I preferred the old site
Other comments
9
. Which of the following best describes the sector you belong to?
Which of the following best describes the sector you belong to?
Academia / Education
Commerce and industry
Conservation charity
Environmental consultant
Government agency
Local Authority
Local Environmental Records Centre
Local Natural History Society
Media
Member of the public
National recording scheme
Scientific research
In what capacity are you linked to the above? Employee, retired, student or volunteer (Please select one)
*
10
. Which age group do you belong to?
Which age group do you belong to?
5-11
12-16
17-23
24-40
41-55
56-64
65+
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