What do you think of Hellers Kitchen? Survey

Help Hellers Kitchen be the best that we can be by filling out this short survey.
We look forward to your comments and hope to see you soon.

1. When did you visit Hellers Kitchen last?

When did you visit Hellers Kitchen last? This week

Last week

Last month

More than a month ago

2. What did you come in to Hellers Kitchen for?

What did you come in to Hellers Kitchen for? Breakfast

Brunch

Lunch

Dinner

Coffee & Cake

Takeaway

3. How would you rate your Hellers Kitchen experience?

How would you rate your Hellers Kitchen experience? One of the best restaurant experiences I've had.

Thoroughly enjoyable.

Satisfactory.

Okay but could have been better.

I did not enjoy Hellers Kitchen at all.

4. How would you rate your meal?

	Excellent	Good	Average	Below average	N/A
The quality of food	*How would you rate your meal? The quality of food Excellent	The quality of food Good	The quality of food Average	The quality of food Below average	The quality of food N/A
The quality of beverage	The quality of beverage Excellent	The quality of beverage Good	The quality of beverage Average	The quality of beverage Below average	The quality of beverage N/A
The value for money	The value for money Excellent	The value for money Good	The value for money Average	The value for money Below average	The value for money N/A

5. How would you describe the staff at Hellers Kitchen?

How would you describe the staff at Hellers Kitchen? Friendly

Unfriendly

Attentive

Unattentive

Helpful

Unhelpful

Other (please specify)

6. How would you rate the speed of service?

	Too slow	Average	Perfect	Too fast	N/A
The waiter/waitress to greet me	*How would you rate the speed of service? The waiter/waitress to greet me Too slow	The waiter/waitress to greet me Average	The waiter/waitress to greet me Perfect	The waiter/waitress to greet me Too fast	The waiter/waitress to greet me N/A
The waiter/waitress to take my order	The waiter/waitress to take my order Too slow	The waiter/waitress to take my order Average	The waiter/waitress to take my order Perfect	The waiter/waitress to take my order Too fast	The waiter/waitress to take my order N/A
For my drinks to arrive	For my drinks to arrive Too slow	For my drinks to arrive Average	For my drinks to arrive Perfect	For my drinks to arrive Too fast	For my drinks to arrive N/A
For my food to arrive	For my food to arrive Too slow	For my food to arrive Average	For my food to arrive Perfect	For my food to arrive Too fast	For my food to arrive N/A
For my plates to be cleared	For my plates to be cleared Too slow	For my plates to be cleared Average	For my plates to be cleared Perfect	For my plates to be cleared Too fast	For my plates to be cleared N/A

7. Are you aware of Hellers Kitchen's deals?

Are you aware of Hellers Kitchen's deals? Lunch - Two courses for £8.95

Dinner - Two courses for £9.95, Three courses for £12.95

Table for Two - Two courses and a bottle of wine for £29.95

8. What promotions have you seen else where that you would love to see in Hellers Kitchen?

What promotions have you seen else where that you would love to see in Hellers Kitchen?

9. What would you like to see more of in Hellers Kitchen?

What would you like to see more of in Hellers Kitchen?

10. What is your favourite thing about Hellers Kitchen?

What is your favourite thing about Hellers Kitchen?

What do you think of Hellers Kitchen?
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