Customer Satisfaction Survey
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Customer Satisfaction Survey

Thank you for your recent purchase at The Trophy House, Inc. / Clark Sporting Goods. In an effort to provide better quality products and services, we routinely request the feedback of our customers. Please take a moment to complete our (very brief) customer satisfaction survey. Thank you!

1. How long ago was your purchase?

How long ago was your purchase? Less than a month.

1-2 months ago.

3-4 months ago.

Longer than 4 months.

2. What is your First/Last name? (optional)

What is your First/Last name? (optional)

3. Please take a moment to rate a few product specific items related to your recent purchase.

	Excellent	Good	Poor	Very Poor
Overall Product Quality?	*Please take a moment to rate a few product specific items related to your recent purchase. Overall Product Quality? Excellent	Overall Product Quality? Good	Overall Product Quality? Poor	Overall Product Quality? Very Poor
Shipping time?	Shipping time? Excellent	Shipping time? Good	Shipping time? Poor	Shipping time? Very Poor
Product's Condition?	Product's Condition? Excellent	Product's Condition? Good	Product's Condition? Poor	Product's Condition? Very Poor

Other (please specify)

4. What type of product(s) did you most recently purchase from us?

What type of product(s) did you most recently purchase from us? Deployment/Memorial Bracelet(s)

Statue

Plaque

Guidon

Poster/Print

T-Shirt

Coins

Not Listed

5. Was your product damaged upon arrival?

Was your product damaged upon arrival? Yes

If yes, what was broken?

6. Was all of the engraving (including any logos) properly designed, spelled, and placed?

Was all of the engraving (including any logos) properly designed, spelled, and placed? Yes

7. If you recently spoke with a sales person, were they professional, helpful, and knowledgeable?

If you recently spoke with a sales person, were they professional, helpful, and knowledgeable? Yes

If No, please explain.

8. Would you recommend our products/services to others, based on your previous experience?

Would you recommend our products/services to others, based on your previous experience? Yes

Explain why:

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