The Trusts Stadium - Event Visitor Survey

1. The Trusts Stadium

100% of survey complete.

This page asks questions specifically relating to staff and the venue. By completing this questionaire you will go in the draw to win two tickets to an upcoming show at The Trusts Stadium Arena.

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* 1. Which Event Did You Attend?

Woodstock Reserve Fight For Life

Silver Ferns v England

2011 Ukelele Festival

Alice Cooper Concert

Other (please specify)

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* 2. How satisfied were you with your experience at The Trusts Stadium

Satisfied

Not satisfied

Very satisfied

Not at all satisfied

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* 3. How satisfied were you with the staff you came across in the four following areas?

	Very Satisfied	Satisfied	Not Satisfied	Not at all Satisfied	Not Applicable
Venue Knowledge	Venue Knowledge Very Satisfied	Venue Knowledge Satisfied	Venue Knowledge Not Satisfied	Venue Knowledge Not at all Satisfied	Venue Knowledge Not Applicable
Politeness	Politeness Very Satisfied	Politeness Satisfied	Politeness Not Satisfied	Politeness Not at all Satisfied	Politeness Not Applicable
Crowd Management	Crowd Management Very Satisfied	Crowd Management Satisfied	Crowd Management Not Satisfied	Crowd Management Not at all Satisfied	Crowd Management Not Applicable
Helpfulness	Helpfulness Very Satisfied	Helpfulness Satisfied	Helpfulness Not Satisfied	Helpfulness Not at all Satisfied	Helpfulness Not Applicable

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* 4. How would you rate

	Very Satisfied	Satisfied	Not Satisfied	Not at all Satisfied	Not Applicable
Security Staff	Security Staff Very Satisfied	Security Staff Satisfied	Security Staff Not Satisfied	Security Staff Not at all Satisfied	Security Staff Not Applicable
Cleanliness of Venue	Cleanliness of Venue Very Satisfied	Cleanliness of Venue Satisfied	Cleanliness of Venue Not Satisfied	Cleanliness of Venue Not at all Satisfied	Cleanliness of Venue Not Applicable
Ease of parking	Ease of parking Very Satisfied	Ease of parking Satisfied	Ease of parking Not Satisfied	Ease of parking Not at all Satisfied	Ease of parking Not Applicable

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* 5. Ticketing Services, how would you rate

	Very Satisfied	Satisfied	Not Satisfied	Not at all Satisfied
Ticket Prices	Ticket Prices Very Satisfied	Ticket Prices Satisfied	Ticket Prices Not Satisfied	Ticket Prices Not at all Satisfied
Availability of tickets	Availability of tickets Very Satisfied	Availability of tickets Satisfied	Availability of tickets Not Satisfied	Availability of tickets Not at all Satisfied
Service recieved when purchasing	Service recieved when purchasing Very Satisfied	Service recieved when purchasing Satisfied	Service recieved when purchasing Not Satisfied	Service recieved when purchasing Not at all Satisfied
Availability of seats	Availability of seats Very Satisfied	Availability of seats Satisfied	Availability of seats Not Satisfied	Availability of seats Not at all Satisfied
Quality of information available	Quality of information available Very Satisfied	Quality of information available Satisfied	Quality of information available Not Satisfied	Quality of information available Not at all Satisfied
Navigation of Ticketdirect website	Navigation of Ticketdirect website Very Satisfied	Navigation of Ticketdirect website Satisfied	Navigation of Ticketdirect website Not Satisfied	Navigation of Ticketdirect website Not at all Satisfied
Overall Ticket experience	Overall Ticket experience Very Satisfied	Overall Ticket experience Satisfied	Overall Ticket experience Not Satisfied	Overall Ticket experience Not at all Satisfied

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* 6. How did you purchase your tickets?

Internet

Over the Phone

At the Venue

Not Applicable

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* 7. How would you improve the Ticketing Service at The Trusts Stadium?

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* 8. How did you get to the Stadium?

Dropped Off

Bus

Car

Taxi

Bicycle

Walked

Integrated Ticket

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* 9. How likely are you to use the same method of transport to attend a Stadium event again?

Definately

Most Probably

Maybe

Unlikely

Definately Not

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* 10. If more public transport was available to The Trusts Stadium would you use it to attend events?

Definately

Most Probably

Maybe

Unlikely

Definately Not

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* 11. What kind of Events would you like us to host more of at The Trusts Stadium?

Sporting

Concerts

Expos/Trade Shows

Other (please specify)

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* 12. How did you experience the Food & Beverage

	Exceeded Expectations	Met Expectations	Below My Expectations
Price	Price Exceeded Expectations	Price Met Expectations	Price Below My Expectations
Value	Value Exceeded Expectations	Value Met Expectations	Value Below My Expectations
Range	Range Exceeded Expectations	Range Met Expectations	Range Below My Expectations
Wait Time	Wait Time Exceeded Expectations	Wait Time Met Expectations	Wait Time Below My Expectations
Appearance	Appearance Exceeded Expectations	Appearance Met Expectations	Appearance Below My Expectations

Other (please specify)

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* 13. What could we do to make your next visit to The Trusts Stadium better?

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* 14. Please leave us some information so we can get in touch with you if you win the tickets.

Name:

City/Town:

Email Address: