KeysBank.com - "Keys Community" Feedback Survey


In order to successfully evaluate and enhance the new KeysBank.com "Keys Community" pages, we would appreciate your feedback.

Please take a few minutes of your time to answer the following questions.

In answering the questions, if you rate anything neutral or below, please include comments on how we can improve that specific area. Thanks again!


1. How frequently will you use the "Keys Community" pages?
2. How would you rate your overall satisfaction with the "Keys Community" pages?
3. Please rate your satisfaction with the information you receive on the "Keys Community" pages.
4. Please rate your satisfaction with the following areas (if satisfaction is neutral or below, please indicate why):
Very SatisfiedSatisfiedNeutralDissatisfiedVery DissatisfiedHave Not Used
Overall "Keys Community" pages
Local News
Keys Events
Business Services
Giving Back
Keys History
Community Services
Shopping
Dining
Attractions
Maps
Going Green
Locals Voice
Keys on Camera
Keys Photo Gallery
5. How would you rate the current site performance (speed, response time, etc.)?
6. General comments on Site Peformance (answer is not required)
7. How would you rate your overall satisfaction with the customer support you've received?
8. How would you rate your overall experience?
9. What specifically would you like to see added or changed on the "Keys Community" pages?
10. We are very interested in your input and would appreciate more details. May we contact you regarding your responses?
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