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KeysBank.com - "Keys Community" Feedback Survey
In order to successfully evaluate and enhance the new KeysBank.com "Keys Community" pages, we would appreciate your feedback.
Please take a few minutes of your time to answer the following questions.
In answering the questions, if you rate anything neutral or below, please include comments on how we can improve that specific area. Thanks again!
1
. How frequently will you use the "Keys Community" pages?
How frequently will you use the "Keys Community" pages?
Never
2-3 times/ month
1-2 times/ week
Daily
Multiple Times Daily
2
. How would you rate your overall satisfaction with the "Keys Community" pages?
How would you rate your overall satisfaction with the "Keys Community" pages?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Have Not Used
3
. Please rate your satisfaction with the information you receive on the "Keys Community" pages.
Please rate your satisfaction with the information you receive on the "Keys Community" pages.
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Have not used
4
. Please rate your satisfaction with the following areas (if satisfaction is neutral or below, please indicate why):
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Have Not Used
Overall "Keys Community" pages
*
Please rate your satisfaction with the following areas (if satisfaction is neutral or below, please indicate why): Overall "Keys Community" pages Very Satisfied
Overall "Keys Community" pages Satisfied
Overall "Keys Community" pages Neutral
Overall "Keys Community" pages Dissatisfied
Overall "Keys Community" pages Very Dissatisfied
Overall "Keys Community" pages Have Not Used
Local News
Local News Very Satisfied
Local News Satisfied
Local News Neutral
Local News Dissatisfied
Local News Very Dissatisfied
Local News Have Not Used
Keys Events
Keys Events Very Satisfied
Keys Events Satisfied
Keys Events Neutral
Keys Events Dissatisfied
Keys Events Very Dissatisfied
Keys Events Have Not Used
Business Services
Business Services Very Satisfied
Business Services Satisfied
Business Services Neutral
Business Services Dissatisfied
Business Services Very Dissatisfied
Business Services Have Not Used
Giving Back
Giving Back Very Satisfied
Giving Back Satisfied
Giving Back Neutral
Giving Back Dissatisfied
Giving Back Very Dissatisfied
Giving Back Have Not Used
Keys History
Keys History Very Satisfied
Keys History Satisfied
Keys History Neutral
Keys History Dissatisfied
Keys History Very Dissatisfied
Keys History Have Not Used
Community Services
Community Services Very Satisfied
Community Services Satisfied
Community Services Neutral
Community Services Dissatisfied
Community Services Very Dissatisfied
Community Services Have Not Used
Shopping
Shopping Very Satisfied
Shopping Satisfied
Shopping Neutral
Shopping Dissatisfied
Shopping Very Dissatisfied
Shopping Have Not Used
Dining
Dining Very Satisfied
Dining Satisfied
Dining Neutral
Dining Dissatisfied
Dining Very Dissatisfied
Dining Have Not Used
Attractions
Attractions Very Satisfied
Attractions Satisfied
Attractions Neutral
Attractions Dissatisfied
Attractions Very Dissatisfied
Attractions Have Not Used
Maps
Maps Very Satisfied
Maps Satisfied
Maps Neutral
Maps Dissatisfied
Maps Very Dissatisfied
Maps Have Not Used
Going Green
Going Green Very Satisfied
Going Green Satisfied
Going Green Neutral
Going Green Dissatisfied
Going Green Very Dissatisfied
Going Green Have Not Used
Locals Voice
Locals Voice Very Satisfied
Locals Voice Satisfied
Locals Voice Neutral
Locals Voice Dissatisfied
Locals Voice Very Dissatisfied
Locals Voice Have Not Used
Keys on Camera
Keys on Camera Very Satisfied
Keys on Camera Satisfied
Keys on Camera Neutral
Keys on Camera Dissatisfied
Keys on Camera Very Dissatisfied
Keys on Camera Have Not Used
Keys Photo Gallery
Keys Photo Gallery Very Satisfied
Keys Photo Gallery Satisfied
Keys Photo Gallery Neutral
Keys Photo Gallery Dissatisfied
Keys Photo Gallery Very Dissatisfied
Keys Photo Gallery Have Not Used
5
. How would you rate the current site performance (speed, response time, etc.)?
How would you rate the current site performance (speed, response time, etc.)?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
6
. General comments on Site Peformance (answer is not required)
General comments on Site Peformance (answer is not required)
7
. How would you rate your overall satisfaction with the customer support you've received?
How would you rate your overall satisfaction with the customer support you've received?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Have Not Used
8
. How would you rate your overall experience?
How would you rate your overall experience?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Have Not Used
9
. What specifically would you like to see added or changed on the "Keys Community" pages?
What specifically would you like to see added or changed on the "Keys Community" pages?
10
. We are very interested in your input and would appreciate more details. May we contact you regarding your responses?
We are very interested in your input and would appreciate more details. May we contact you regarding your responses?
Name:
Email Address:
Phone Number:
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