Instructions

As the library plans for the future, it is important to learn more about what the members of the community want. Please respond based upon the needs and desires of both you and your family members. If you have any questions, please contact Sandra Hill, Library Director, at (630) 834-1164, Ext. 1.

When you are finished, click "Done" and exit the Survey.

Thank you for helping your library plan for the future.

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* 1. How frequently do you use the Villa Park Public Library?

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* 2. What are your main reasons for using the Villa Park Public Library? Check all that apply.

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* 3. If you use the Villa Park Public Library less than once a month, what keeps you from using the library more often? Check all that apply.

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* 4. How would you rate the ease of finding materials in the Villa Park Public Library?

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* 5. Rate the Villa Park Public Library staff on each of the following qualities.

  Excellent Good Average Needs Improvement Don’t Know
a. Courtesy and helpfulness
b. Knowledge of library materials
c. Computer skills
d. Ability to communicate effectively with patrons

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* 6. In the past year, how have you learned about what’s going on at the library? Check all that apply.

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* 7. The Villa Park Public Library utilizes social media. Check the media that you personally have used for information about the Villa Park Public Library. Check all that apply.

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* 8. Do you use the Villa Park Public Library website?

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* 9. If you use the Villa Park Public Library website occasionally or never, what are the reasons? Check all that apply.

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* 10. If you use the Villa Park Public Library website often or occasionally, which services do you use? Check all that apply.

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* 11. How would you rate communication between the Villa Park Public Library and the public regarding materials, services, programs, and events?

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* 12. Do you know about the Friends of the Villa Park Public Library?

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* 13. Do you know about the Villa Park Public Library Fund?

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* 14. How well does the Villa Park Public Library serve each of the following groups? “1” is the lowest rating. “5” is the highest rating. If you have no opinion or knowledge, check “Don’t Know.”

  1 2 3 4 5 Don't Know
Pre-school children
Elementary school children
Home schooled children
Pre-teens and teens
Working age adults
Parents
Seniors
Adult English Learners

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* 15. The following are topics for adult programs. Which programs would you be most likely to attend? Check up to five.

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* 16. The following are possible changes that could be considered in planning for the future of the Villa Park Public Library. Each change would require investment of time and money. In your opinion, what priority should each item have? Check one priority for each.

  High Priority Medium Priority Low Priority No Priority
Expand the library
Remodel the interior space
Add more parking
Keep up with technology
Increase the amount of media available to patrons (CDs, DVDs)
Increase the number of computers and tablets for patron use
Expand the number of E-books
Increase the library’s online presence
Make more and better use of social media

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* 17. In the purchase of new books and print materials, what target audiences should be prioritized

  High Priority Medium Priority Low Priority No Priority
Children
Pre-teens and teens
Adults
Patrons who speak languages other than English

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* 18. In the planning for new programs and services, what target audiences should be prioritized?

  High Priority Medium Priority Low Priority No Priority
Pre-school children
Elementary age children
Pre-teens
Teens
Working age adults
Parents
Seniors
Home schooled children
Residents who are learning English

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* 19. Which of the following describes your overall satisfaction with the Villa Park Public Library?

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* 20. What is your gender?

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* 21. What is your age group?

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