Farmington Woods Clubhouse Restaurant Survey

Our first couple of questions are about your opinions on our Clubhouse Restaurant and Pub. Please help us identify ways to improve by answering all of the questions.

PLEASE NOTE: Those questions with an asterisk (*) require an answer before you can move to the next question.

We thank you!

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1. How often do you use our restaurant for the following in a typical month?

	Once	Twice	Three Times	Four Times	More	Never
Dinner	*How often do you use our restaurant for the following in a typical month? Dinner Once	Dinner Twice	Dinner Three Times	Dinner Four Times	Dinner More	Dinner Never
Lunch	Lunch Once	Lunch Twice	Lunch Three Times	Lunch Four Times	Lunch More	Lunch Never
Breakfast/Brunch	Breakfast/Brunch Once	Breakfast/Brunch Twice	Breakfast/Brunch Three Times	Breakfast/Brunch Four Times	Breakfast/Brunch More	Breakfast/Brunch Never
Pub for drinks	Pub for drinks Once	Pub for drinks Twice	Pub for drinks Three Times	Pub for drinks Four Times	Pub for drinks More	Pub for drinks Never
Take out	Take out Once	Take out Twice	Take out Three Times	Take out Four Times	Take out More	Take out Never

Please comment, if you wish

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2. If you do not dine at our Clubhouse Restaurant or have a meal very infrequently, we would really like to know why. Please select all of the reasons that apply and/or add your own in the comment field.

If you do not dine at our Clubhouse Restaurant or have a meal very infrequently, we would really like to know why. Please select all of the reasons that apply and/or add your own in the comment field. I do use the Clubhouse Restaurant (as I indicated above)

I'm not physically able to dine there

My social life is outside Farmington Woods

I don't have a network of friends that go there

I don't enjoy eating out

I can't justify the expense

I have favorite restaurants elsewhere

Not my age group

I don't have time

I have had bad experiences at the Clubhouse Restaurant

Other (please specify in the comment below)

Other (please specify)

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3. Consider your most recent experiences at our Clubhouse Restaurant and please tell us your opinion about your meal and beverage.

	Extremely Satisfied	Very Satisfied	Satisfied	Somewhat Dissatisfied	Very Dissatisfied	Not Applicable
Meal Quality	*Consider your most recent experiences at our Clubhouse Restaurant and please tell us your opinion about your meal and beverage. Meal Quality Extremely Satisfied	Meal Quality Very Satisfied	Meal Quality Satisfied	Meal Quality Somewhat Dissatisfied	Meal Quality Very Dissatisfied	Meal Quality Not Applicable
Meal Presentation	Meal Presentation Extremely Satisfied	Meal Presentation Very Satisfied	Meal Presentation Satisfied	Meal Presentation Somewhat Dissatisfied	Meal Presentation Very Dissatisfied	Meal Presentation Not Applicable
Meal Prices	Meal Prices Extremely Satisfied	Meal Prices Very Satisfied	Meal Prices Satisfied	Meal Prices Somewhat Dissatisfied	Meal Prices Very Dissatisfied	Meal Prices Not Applicable
Menu Selections	Menu Selections Extremely Satisfied	Menu Selections Very Satisfied	Menu Selections Satisfied	Menu Selections Somewhat Dissatisfied	Menu Selections Very Dissatisfied	Menu Selections Not Applicable
Children's Menu	Children's Menu Extremely Satisfied	Children's Menu Very Satisfied	Children's Menu Satisfied	Children's Menu Somewhat Dissatisfied	Children's Menu Very Dissatisfied	Children's Menu Not Applicable
Size of Portions	Size of Portions Extremely Satisfied	Size of Portions Very Satisfied	Size of Portions Satisfied	Size of Portions Somewhat Dissatisfied	Size of Portions Very Dissatisfied	Size of Portions Not Applicable
Beverage Selections	Beverage Selections Extremely Satisfied	Beverage Selections Very Satisfied	Beverage Selections Satisfied	Beverage Selections Somewhat Dissatisfied	Beverage Selections Very Dissatisfied	Beverage Selections Not Applicable
Beverage Prices	Beverage Prices Extremely Satisfied	Beverage Prices Very Satisfied	Beverage Prices Satisfied	Beverage Prices Somewhat Dissatisfied	Beverage Prices Very Dissatisfied	Beverage Prices Not Applicable

Please comment on your dissatisfaction(s)

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4. When you think about your last several visits to the Clubhouse Restaurant, how do you feel about the following items?

	Extremely Satisfied	Very Satisfied	Satisfied	Somewhat Dissatisfied	Very Dissatisfied	Not Applicable
Reservations	*When you think about your last several visits to the Clubhouse Restaurant, how do you feel about the following items? Reservations Extremely Satisfied	Reservations Very Satisfied	Reservations Satisfied	Reservations Somewhat Dissatisfied	Reservations Very Dissatisfied	Reservations Not Applicable
Telephone Protocol	Telephone Protocol Extremely Satisfied	Telephone Protocol Very Satisfied	Telephone Protocol Satisfied	Telephone Protocol Somewhat Dissatisfied	Telephone Protocol Very Dissatisfied	Telephone Protocol Not Applicable
Initial Greeting by Name	Initial Greeting by Name Extremely Satisfied	Initial Greeting by Name Very Satisfied	Initial Greeting by Name Satisfied	Initial Greeting by Name Somewhat Dissatisfied	Initial Greeting by Name Very Dissatisfied	Initial Greeting by Name Not Applicable
Dress Standards	Dress Standards Extremely Satisfied	Dress Standards Very Satisfied	Dress Standards Satisfied	Dress Standards Somewhat Dissatisfied	Dress Standards Very Dissatisfied	Dress Standards Not Applicable
Ambiance/Decor/Lighting	Ambiance/Decor/Lighting Extremely Satisfied	Ambiance/Decor/Lighting Very Satisfied	Ambiance/Decor/Lighting Satisfied	Ambiance/Decor/Lighting Somewhat Dissatisfied	Ambiance/Decor/Lighting Very Dissatisfied	Ambiance/Decor/Lighting Not Applicable
Room Temperature	Room Temperature Extremely Satisfied	Room Temperature Very Satisfied	Room Temperature Satisfied	Room Temperature Somewhat Dissatisfied	Room Temperature Very Dissatisfied	Room Temperature Not Applicable
Take Out Service	Take Out Service Extremely Satisfied	Take Out Service Very Satisfied	Take Out Service Satisfied	Take Out Service Somewhat Dissatisfied	Take Out Service Very Dissatisfied	Take Out Service Not Applicable
Overall Experience	Overall Experience Extremely Satisfied	Overall Experience Very Satisfied	Overall Experience Satisfied	Overall Experience Somewhat Dissatisfied	Overall Experience Very Dissatisfied	Overall Experience Not Applicable

Please comment on your dissatisfaction(s)

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5. Please estimate how many times you brought guests to the Clubhouse Restaurant for a meal in the last year. (Enter an Arabic number - e.g. 1, 2)

Please estimate how many times you brought guests to the Clubhouse Restaurant for a meal in the last year. (Enter an Arabic number - e.g. 1, 2) Lunch
Dinner
Special Brunch
Sunday Breakfast/Lunch

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6. Would you bring guests to the Clubhouse Restaurant/Pub more often if you had the option of paying by credit card or cash?

Would you bring guests to the Clubhouse Restaurant/Pub more often if you had the option of paying by credit card or cash? Probably

Probably Not

No Opinion

Other (please specify)

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7. If you have attended any of the following, what did you think?

	Haven't Attended	Was Great	Satisfactory	Would Not Do Again
Formal Night	*If you have attended any of the following, what did you think? Formal Night Haven't Attended	Formal Night Was Great	Formal Night Satisfactory	Formal Night Would Not Do Again
Pasta Night	Pasta Night Haven't Attended	Pasta Night Was Great	Pasta Night Satisfactory	Pasta Night Would Not Do Again
Sunday Breakfast/Lunch	Sunday Breakfast/Lunch Haven't Attended	Sunday Breakfast/Lunch Was Great	Sunday Breakfast/Lunch Satisfactory	Sunday Breakfast/Lunch Would Not Do Again
Special Brunch	Special Brunch Haven't Attended	Special Brunch Was Great	Special Brunch Satisfactory	Special Brunch Would Not Do Again
Early Bird	Early Bird Haven't Attended	Early Bird Was Great	Early Bird Satisfactory	Early Bird Would Not Do Again
Theme Buffet	Theme Buffet Haven't Attended	Theme Buffet Was Great	Theme Buffet Satisfactory	Theme Buffet Would Not Do Again

Please comment, if you wish

8. As you may or may not know, we have a banquet facility at our Clubhouse. If you have been there could you please give us your opinion on the ambiance/decor?

As you may or may not know, we have a banquet facility at our Clubhouse. If you have been there could you please give us your opinion on the ambiance/decor? Attractive	Satisfactory	Outdated	Haven't Been There
Please comment or provide your suggestions

Farmington Woods Clubhouse Restaurant Survey

1. How Was It For You?

*1. How often do you use our restaurant for the following in a typical month?

*2. If you do not dine at our Clubhouse Restaurant or have a meal very infrequently, we would really like to know why. Please select all of the reasons that apply and/or add your own in the comment field.

*3. Consider your most recent experiences at our Clubhouse Restaurant and please tell us your opinion about your meal and beverage.

*4. When you think about your last several visits to the Clubhouse Restaurant, how do you feel about the following items?

*5. Please estimate how many times you brought guests to the Clubhouse Restaurant for a meal in the last year. (Enter an Arabic number - e.g. 1, 2)

*6. Would you bring guests to the Clubhouse Restaurant/Pub more often if you had the option of paying by credit card or cash?

*7. If you have attended any of the following, what did you think?