1. TSSA Members Survey

This short survey is for TSSA members working for Eurostar at Ashford Contact Centre.

Your union wants to ensure that our members have the most effective representation and have the opportunity to raise issues and feel a part of your union.

The best way to ensure this apart from speaking directly to your reps is to attend TSSA Branch meetings where you can receive regular updates on the latest issues and have the opportunity to discuss matters that are specific to Eurostar employees and are important to you. TSSA Branches are the best link between you the members and the larger TSSA organisation and are a union that is proud to be led by what our members needs are ensuring that everyone can be involved in how we support our members.

Currently all Ashford TSSA members are part of the South Eastern Kent Branch that meets in Maidstone and Tonbridge. As a general branch covering a range of employers and meeting some distance away from Ashford then this may not be the best way to keep our members informed and be involved in their union.

There is currently a Eurostar Branch based in London that deals specifically with company related issues, they meet on a regular basis to deal with all company matters that effect our members.

We are seeking your views on whether you would be best represented by becomming a part of the Eurostar Branch where meetings could be alternated between London and Ashford to ensure all members accross Eurostar have the opportunity to attend.

Please complete this short survey that should only take a matter of minutes. This will ensure that your views as TSSA members are considered in any future changes of TSSA Branch Structure.

Your reps will keep you updated on progress and any discisions that are made.

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* 1. Please tell us your full name or TSSA membership number (this information will not be shared)

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* 2. Please provide us with an email address where we can contact you in future (preferably a personal email address rather than work)?

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* 3. As a TSSA member do you or have you ever attended a TSSA South Eastern Kent Branch meeting?

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* 4. If we made it easier for you to attend branch meetings, (e.g. held regular meetings in Ashford, Kent House at a time that suits work patterns) would you wish to attend to discuss issues related to Eurostar and the Contact Centre?

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* 5. Would you agree to be transferred from South Eastern Kent Branch to TSSA Eurostar Branch in order to be more effectively represented?

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* 6. What time of day would best suit you if you wished to attend TSSA Branch meetings if we held them in Ashford? (please note that this cannot be during working hours)

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* 7. What day would suit you best if we held TSSA Branch meetings in Ashford?

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* 8. Is there anything that would prevent you from attending TSSA Branch meetings, for example childcare issues or irregular shift pattern?

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* 9. Please let us have any other comments on how TSSA can best support it's members in Eurostar?

Many thanks for taking the time to complete this survey

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