Client feedback
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1
. What is your age and ethnicity?
What is your age and ethnicity?
0 - 25
26 - 40
41 - 55
56 - 75
76 or older
Ethnicity
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2
. What gender are you?
What gender are you?
Male
Female
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3
. Which services have you used at TVPS? Tick as many as necessary.
Which services have you used at TVPS? Tick as many as necessary.
Drop-in
Workshops
Hardship funds
Counselling
Benefits advice
Immigration advice
Advocacy
Free contraception
Assistance with food
Internet/computer use
Travel expenses
Social events
Emotinal support
Peer support
Specialised drop-in (ways into work with Laura, 50+ drop-in)
Telephone use
Support with appointments
Respite breaks
Housing
Other (please specify)
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4
. How satisfied are you with the services you used?
How satisfied are you with the services you used?
Very Satisfied
Satisfied
Not satisfied or dis-satisfied
Dis-satisfied
Very dis-satisfied
If dis-satified, please tell us why?
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5
. Are there any additional services you would like to see at TVPS or suggestions to improve current services?
Are there any additional services you would like to see at TVPS or suggestions to improve current services?
Yes
No
If yes, please tell us what changes/improvements you would like & why.
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6
. Do you feel you are easily able to access a support worker when needed?
Do you feel you are easily able to access a support worker when needed?
Yes
No
If not, why not?
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7
. How would you rate the support you received?
How would you rate the support you received?
Excellent
Good
Average
Poor
Very Poor
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8
. Do you feel you are kept up to date with TVPS events and news?
Do you feel you are kept up to date with TVPS events and news?
Yes
No
If no, how would you like to receive TVPS news & information e.g. letter, text, website ect
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9
. What difference to your life has TVPS made?
What difference to your life has TVPS made?
Feel less isolated
Come to terms with my diagnosis
Made friends
Improved my confidence
Support with any issues
Improved my financial situation
Made me feel happier
None
Other (please specify)
10
. Aside from TVPS what other organisations do you access?
Aside from TVPS what other organisations do you access?
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