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Northumberland National Park Website Satisfaction Survey 2010

 

1. Why did you visit the Northumberland National Park website today?

Why did you visit the Northumberland National Park website today?   To look for things to do on holiday To look for things to do near to where I live To find information for school To find information for university To find general reference information To find planning information Other, please describe below...

Other (please specify)

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2. Did you find what you were looking for on our website?

Did you find what you were looking for on our website?   Yes No Just browsing

If not, please tell us what were you looking for

3. Did you use the search engine?

Did you use the search engine?   Yes No

If yes, were the results appropriate?

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4. How did you find the site navigation? (the links and menus)

How did you find the site navigation? (the links and menus)   Very easy Easy Satisfactory Difficult Impossible

Other (please specify)

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5. Was the information where you expected to find it?

Was the information where you expected to find it?   Yes No

If not, please tell us where you would have expected to find it

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6. How was the information you found?

How was the information you found?   Exactly what I wanted Quite useful Up to date Out of date Too vague Too in depth

Other (please specify)

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7. How would you rate our home page for each of the following:

	Excellent	Good	OK	Quite poor	Poor	Very poor
Useful	*How would you rate our home page for each of the following: Useful Excellent	Useful Good	Useful OK	Useful Quite poor	Useful Poor	Useful Very poor
Attractive	Attractive Excellent	Attractive Good	Attractive OK	Attractive Quite poor	Attractive Poor	Attractive Very poor
Navigable	Navigable Excellent	Navigable Good	Navigable OK	Navigable Quite poor	Navigable Poor	Navigable Very poor
Usable	Usable Excellent	Usable Good	Usable OK	Usable Quite poor	Usable Poor	Usable Very poor

Other (please specify)

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8. What do you think of the Northumberland National Park website over all?

What do you think of the Northumberland National Park website over all?   Excellent	Very good	Quite good	Not that good	Poor	Very poor
Other (please specify)

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9. How much more do you understand about why Northumberland National Park is a special place, after visiting our website?

How much more do you understand about why Northumberland National Park is a special place, after visiting our website?   Loads	Lots more	Quite a lot	A bit	A little bit	Not any more
Other (please specify)