Hoshall's Salon and Spa Customer Survey
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1. Default Section
1
. How would you rate your last service experience?
How would you rate your last service experience?
Outstanding
Good
Just okay
Dissatisfied
2
. Were you happy with the consultation your stylist had with you? Did they suggest a new hairstyle or color?
Were you happy with the consultation your stylist had with you? Did they suggest a new hairstyle or color?
3
. Did your stylist recommend products for you to help maintain your hair at home?
Did your stylist recommend products for you to help maintain your hair at home?
Yes
No
I cannot remember
4
. Did you find the overall staff from the time you booked your appointment, to checking out to be friendly and helpful?
Did you find the overall staff from the time you booked your appointment, to checking out to be friendly and helpful?
5
. Have you been made aware of the three different ways you can earn points towards your services and product purchases?
a. Purchasing $40 in retail products
b. Referring your friends and family
c. Every $200 of salon services
Have you been made aware of the three different ways you can earn points towards your services and product purchases? a. Purchasing $40 in retail products b. Referring your friends and family c. Every $200 of salon services
6
. Do you have any suggestions on how we can improve and make your next visit even better?
Do you have any suggestions on how we can improve and make your next visit even better?
7
. Would you recommend Hoshall's Salon and Spa to your friends and family?
Would you recommend Hoshall's Salon and Spa to your friends and family?
I have!
Yes
No
8
. How did you find our salon?
How did you find our salon?
Sacramento Magazine
Internet Search
Radio Ad
Inside Arden Publication
Best of Sacramento, Woman in Business, Beauty and Bubbles Event
TwinSoup
Sacramento Bee
Television Ad
Drove By
Referral
I have been a client so long, I can't remember
Other (please specify)
9
. Thank you for taking the time to fill out our survey. We appreciate your feedback so we can continue to make Hoshall's Salon and Spa the very best.
Please give us your name so we can THANK YOU for your time and input by depositing 5,000 H-points ($5) into your Hoshall account.
Thank you for taking the time to fill out our survey. We appreciate your feedback so we can continue to make Hoshall's Salon and Spa the very best. Please give us your name so we can THANK YOU for your time and input by depositing 5,000 H-points ($5) into your Hoshall account.
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