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Website Survey
Introduction
accessable is in the process of reviewing the layout and content of their website and want to gather as much feedback as possible before any changes are made.
Your contribution is very important to this review process and we would appreciate if you could take a few minutes to complete this short survey.
Thanks for participating.
Craig Tweedie
Customer Sevice Manager
accessable
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1
. Please rate the following attributes of our website:
Well below average
Below average
Above average
Well above average
Ease of navigation
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Please rate the following attributes of our website: Ease of navigation Well below average
Ease of navigation Below average
Ease of navigation Above average
Ease of navigation Well above average
Quality of content
Quality of content Well below average
Quality of content Below average
Quality of content Above average
Quality of content Well above average
Layout/Design
Layout/Design Well below average
Layout/Design Below average
Layout/Design Above average
Layout/Design Well above average
Meeting your needs
Meeting your needs Well below average
Meeting your needs Below average
Meeting your needs Above average
Meeting your needs Well above average
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2
. What stakeholder group do you belong to?
What stakeholder group do you belong to?
Client / User
Carer / Family / Whanau of a client / user
Specialised Assessor
ACC Client Services
Visitor
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3
. How often do you visit our website ?
How often do you visit our website ?
Every day
Several times a week
About once a week
Several times a month
Less than once a month
This is my first visit
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4
. How likely are you to:
Very likely
Somewhat likely
Somewhat unlikely
Not at all likely
Return to this website
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How likely are you to: Return to this website Very likely
Return to this website Somewhat likely
Return to this website Somewhat unlikely
Return to this website Not at all likely
Recommend this website
Recommend this website Very likely
Recommend this website Somewhat likely
Recommend this website Somewhat unlikely
Recommend this website Not at all likely
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5
. What are the reason/s for visiting our website?
What are the reason/s for visiting our website?
Download forms
Download or review Specialised Assessor Manuals
Download or review Equipment Lists or Photos
Read the latest updates on accessable Noticeboard
Read the latest updates on Ministry of Health Notice Board
Other (please specify)
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6
. How likely are you to use this website as your primary source of information regarding Equipment Management Services (EMS) funded by the Ministry of Health?
How likely are you to use this website as your primary source of information regarding Equipment Management Services (EMS) funded by the Ministry of Health?
Very Likely
Somewhat Likely
Somewhat unlikely
Very unlikely
Not Applicable
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7
. On your last visit to our website which of the following is true? Select all that apply.
On your last visit to our website which of the following is true? Select all that apply.
You were able to find exactly what you were looking for
You were able to find part of what you were looking for
You were able to find something better than what you were looking for
You were not able to find what you were looking for
You had no specific agenda in mind when you visited
8
. What features have influenced your decision to continue using this website?
What features have influenced your decision to continue using this website?
9
. What changes or additional services would you suggest for this website?
What changes or additional services would you suggest for this website?
10
. If you have any other comments you would like to make, please enter those details below.
If you have any other comments you would like to make, please enter those details below.
Thanks again for taking part in our survey, we value your feedback as we move to update our website layout and content.
All Information you have provided as part of this survey is confidential and will not be shared.
Regards
Craig Tweedie
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