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1. COURTESY OF EMPLOYEES

	Excellent	Good	Fair	Poor	N/A
On the phone	*COURTESY OF EMPLOYEES On the phone Excellent	On the phone Good	On the phone Fair	On the phone Poor	On the phone N/A
At the front desk	At the front desk Excellent	At the front desk Good	At the front desk Fair	At the front desk Poor	At the front desk N/A
During the tour of facility	During the tour of facility Excellent	During the tour of facility Good	During the tour of facility Fair	During the tour of facility Poor	During the tour of facility N/A
From the kennel attendant	From the kennel attendant Excellent	From the kennel attendant Good	From the kennel attendant Fair	From the kennel attendant Poor	From the kennel attendant N/A
Overall	Overall Excellent	Overall Good	Overall Fair	Overall Poor	Overall N/A

Other (please specify)

2. HOW WOULD YOU RATE THE APPERANCE OF

	Excellent	Good	Fair	Poor	N/A
Reception Area	*HOW WOULD YOU RATE THE APPERANCE OF Reception Area Excellent	Reception Area Good	Reception Area Fair	Reception Area Poor	Reception Area N/A
Pet Suites	Pet Suites Excellent	Pet Suites Good	Pet Suites Fair	Pet Suites Poor	Pet Suites N/A
Regular Rooms	Regular Rooms Excellent	Regular Rooms Good	Regular Rooms Fair	Regular Rooms Poor	Regular Rooms N/A
Grooming Area	Grooming Area Excellent	Grooming Area Good	Grooming Area Fair	Grooming Area Poor	Grooming Area N/A
Activity Yard	Activity Yard Excellent	Activity Yard Good	Activity Yard Fair	Activity Yard Poor	Activity Yard N/A
Daycare Yard	Daycare Yard Excellent	Daycare Yard Good	Daycare Yard Fair	Daycare Yard Poor	Daycare Yard N/A
Kitty Room	Kitty Room Excellent	Kitty Room Good	Kitty Room Fair	Kitty Room Poor	Kitty Room N/A
Overall	Overall Excellent	Overall Good	Overall Fair	Overall Poor	Overall N/A

3. WHAT WERE IMPORTANT FACTORS IN CHOOSING PETOPIA TO BOARD YOUR PET?

	Very Important	Somewhat Important	Did not Matter to Me	N/A
Cost	*WHAT WERE IMPORTANT FACTORS IN CHOOSING PETOPIA TO BOARD YOUR PET? Cost Very Important	Cost Somewhat Important	Cost Did not Matter to Me	Cost N/A
Cleanliness of Facility	Cleanliness of Facility Very Important	Cleanliness of Facility Somewhat Important	Cleanliness of Facility Did not Matter to Me	Cleanliness of Facility N/A
Frindliness of Staff	Frindliness of Staff Very Important	Frindliness of Staff Somewhat Important	Frindliness of Staff Did not Matter to Me	Frindliness of Staff N/A
Close to my Home	Close to my Home Very Important	Close to my Home Somewhat Important	Close to my Home Did not Matter to Me	Close to my Home N/A
Services Provided	Services Provided Very Important	Services Provided Somewhat Important	Services Provided Did not Matter to Me	Services Provided N/A
Size of Play Yards	Size of Play Yards Very Important	Size of Play Yards Somewhat Important	Size of Play Yards Did not Matter to Me	Size of Play Yards N/A
Being an Indoor & Outdoor Facility	Being an Indoor & Outdoor Facility Very Important	Being an Indoor & Outdoor Facility Somewhat Important	Being an Indoor & Outdoor Facility Did not Matter to Me	Being an Indoor & Outdoor Facility N/A
Hours of Operation	Hours of Operation Very Important	Hours of Operation Somewhat Important	Hours of Operation Did not Matter to Me	Hours of Operation N/A
Veternarian Recommended	Veternarian Recommended Very Important	Veternarian Recommended Somewhat Important	Veternarian Recommended Did not Matter to Me	Veternarian Recommended N/A

Other (please specify)

4. How would you rate your level of satisfaction with us?

How would you rate your level of satisfaction with us? Very Satisfied	Somewhat Satisfied	Neutral	Somewhat Dissatisfied	Very Dissatisfied
Other (please specify)

5. IN THE FUTURE HOW LIKELY WOULD YOU BE TO:

	Very Likely	Likely	Somewhat Likely	Not at all
Recommend Petopia to others?	*IN THE FUTURE HOW LIKELY WOULD YOU BE TO: Recommend Petopia to others? Very Likely	Recommend Petopia to others? Likely	Recommend Petopia to others? Somewhat Likely	Recommend Petopia to others? Not at all
Board your pet at Petopia again?	Board your pet at Petopia again? Very Likely	Board your pet at Petopia again? Likely	Board your pet at Petopia again? Somewhat Likely	Board your pet at Petopia again? Not at all

Other (please specify)

6. DO YOU HAVE ANY SUGGESTIONS FOR IMPROVING PETOPIA?

DO YOU HAVE ANY SUGGESTIONS FOR IMPROVING PETOPIA?

7. OPTIONAL (Survey results are anonymous & confidential unless you fill in below information).

OPTIONAL (Survey results are anonymous & confidential unless you fill in below information). Name:
Pets Name:
Email Address:
Phone Number:

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