How can we improve our website?
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Hello and welcome.

Our website (www.bettertransport.org.uk) is a vital tool. We use it to get tens of thousands of people involved in our campaigns, to help local activists and to raise much-needed funds. So we want to make sure we're getting it right.

Will you help us improve our website by filling out our survey?

You don't need to be a web expert to help – we need a wide range of people to share their views. So if talk of Facebook and Twitter leaves you cold, please don't go - we want to hear from you! The survey should take about 10 minutes and will really help us to communicate our cause.

Three people who fill out this survey will win copies of the inspiring book 'One Man and His Bike' by Mike Carter (http://www.amazon.co.uk/One-Man-Bike-Mike-Carter/dp/0091940559).

1. How often do you visit www.bettertransport.org.uk?

How often do you visit www.bettertransport.org.uk? Most days

Around once or twice a week

Around once or twice a month

A few times a year

Less often

This is my first visit

2. For each of these statements, please say whether you agree or disagree

	Strongly agree	Moderately agree	Neither agree nor disagree	Moderately disagree	Strongly disagree
It's easy to find what I'm looking for on the website	*For each of these statements, please say whether you agree or disagree It's easy to find what I'm looking for on the website Strongly agree	It's easy to find what I'm looking for on the website Moderately agree	It's easy to find what I'm looking for on the website Neither agree nor disagree	It's easy to find what I'm looking for on the website Moderately disagree	It's easy to find what I'm looking for on the website Strongly disagree
The website covers issues that are relevant to me	The website covers issues that are relevant to me Strongly agree	The website covers issues that are relevant to me Moderately agree	The website covers issues that are relevant to me Neither agree nor disagree	The website covers issues that are relevant to me Moderately disagree	The website covers issues that are relevant to me Strongly disagree
The website is updated often enough and seems up to date	The website is updated often enough and seems up to date Strongly agree	The website is updated often enough and seems up to date Moderately agree	The website is updated often enough and seems up to date Neither agree nor disagree	The website is updated often enough and seems up to date Moderately disagree	The website is updated often enough and seems up to date Strongly disagree
The website makes me want to take action	The website makes me want to take action Strongly agree	The website makes me want to take action Moderately agree	The website makes me want to take action Neither agree nor disagree	The website makes me want to take action Moderately disagree	The website makes me want to take action Strongly disagree
The website has enough emphasis on local issues and local campaigning	The website has enough emphasis on local issues and local campaigning Strongly agree	The website has enough emphasis on local issues and local campaigning Moderately agree	The website has enough emphasis on local issues and local campaigning Neither agree nor disagree	The website has enough emphasis on local issues and local campaigning Moderately disagree	The website has enough emphasis on local issues and local campaigning Strongly disagree
The website looks good	The website looks good Strongly agree	The website looks good Moderately agree	The website looks good Neither agree nor disagree	The website looks good Moderately disagree	The website looks good Strongly disagree

3. What are your personal TOP TWO transport priorities?

What are your personal TOP TWO transport priorities? Fairer rail fares

Planning and traffic

Improving bus services

Upgrading/reopening rail lines

Reducing road building

Climate change

Walking and cycling

Other

Do you think we cover these concerns sufficiently on our website?

4. We would like to do some of the following things to improve the website: which do you think we should focus on?

	High priority	Medium priority	Low priority	Don't do this at all
Make the homepage more appealing	*We would like to do some of the following things to improve the website: which do you think we should focus on? Make the homepage more appealing High priority	Make the homepage more appealing Medium priority	Make the homepage more appealing Low priority	Make the homepage more appealing Don't do this at all
Make it easier and more attractive for people to donate	Make it easier and more attractive for people to donate High priority	Make it easier and more attractive for people to donate Medium priority	Make it easier and more attractive for people to donate Low priority	Make it easier and more attractive for people to donate Don't do this at all
Improve the 'In your area' section, eg create a searchable map to find campaigns near you	Improve the 'In your area' section, eg create a searchable map to find campaigns near you High priority	Improve the 'In your area' section, eg create a searchable map to find campaigns near you Medium priority	Improve the 'In your area' section, eg create a searchable map to find campaigns near you Low priority	Improve the 'In your area' section, eg create a searchable map to find campaigns near you Don't do this at all
Better use of social media tools like Facebook and Twitter	Better use of social media tools like Facebook and Twitter High priority	Better use of social media tools like Facebook and Twitter Medium priority	Better use of social media tools like Facebook and Twitter Low priority	Better use of social media tools like Facebook and Twitter Don't do this at all
Create a 'News' page where we can update you on our work	Create a 'News' page where we can update you on our work High priority	Create a 'News' page where we can update you on our work Medium priority	Create a 'News' page where we can update you on our work Low priority	Create a 'News' page where we can update you on our work Don't do this at all

Other (please specify)

5. Is there more we could do through our website to encourage people to donate money to us?

	High priority	Medium priority	Low priority	Don't do this at all
We should make the 'Donate' section easier to find and use	*Is there more we could do through our website to encourage people to donate money to us? We should make the 'Donate' section easier to find and use High priority	We should make the 'Donate' section easier to find and use Medium priority	We should make the 'Donate' section easier to find and use Low priority	We should make the 'Donate' section easier to find and use Don't do this at all
We should offer more ways to donate	We should offer more ways to donate High priority	We should offer more ways to donate Medium priority	We should offer more ways to donate Low priority	We should offer more ways to donate Don't do this at all
We should do more to reassure you that your donation is secure	We should do more to reassure you that your donation is secure High priority	We should do more to reassure you that your donation is secure Medium priority	We should do more to reassure you that your donation is secure Low priority	We should do more to reassure you that your donation is secure Don't do this at all
We should make it clearer how we will spend your money	We should make it clearer how we will spend your money High priority	We should make it clearer how we will spend your money Medium priority	We should make it clearer how we will spend your money Low priority	We should make it clearer how we will spend your money Don't do this at all
We should make it clearer how your money will make a real difference	We should make it clearer how your money will make a real difference High priority	We should make it clearer how your money will make a real difference Medium priority	We should make it clearer how your money will make a real difference Low priority	We should make it clearer how your money will make a real difference Don't do this at all

Other (please specify)

6. Do you have any more comments about our website or suggestions for how we could improve it?

Do you have any more comments about our website or suggestions for how we could improve it?

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