Business frustrations 1. Default Section Question Title * 1. What, do you believe, is the biggest issue stopping you achieving your business goals? # Attracting or keeping good staff # Getting staff to perform profitably # Making enough money # Attracting enough clients to achieve the growth I need # Not knowing how to market my business effectively # Achieving balance & having a life. I’m exhausted! Other (please specify) Question Title * 2. Where do you most need business education? What areas? Question Title * 3. What would you like your staff to attend training on in 2011? Consultation Telephone excellence & converting enquiries to appointments Client education and retail Improving teamwork and building strong team spirit Stepping up to management or supervision Other (please specify) Question Title * 4. Would you be interested in joining a network group of owners or managers who meet every month for 2 hours to discuss issues, swap ideas and focus on improving their businesses? Yes No Depends on time/day Every 2 months is better Breakfast Afternoon Evening Other (please specify) Done