U.S. BANKRUPTCY COURT - EASTERN DISTRICT OF MISSOURI - CM/ECF USER SURVEY

1. Default Section

100% of survey complete.

Question Title

* 1. Which of the following most closely captures your feelings about how easy or difficult the CM/ECF system is to use?

Very easy to use

Relatively easy to use

Average - neither easy nor difficult to use

Relatively difficult to use

Very difficult to use

Additional Comments:

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* 2. Which of the following most closely captures your feelings about the Court's CM/ECF Help Desk?

Very helpful

Moderately helpful

Not helpful

Never used it

Additional Comments:

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* 3. Concerning the events available in CM/ECF, with which statement do you most agree?

There are too many events

The number of events is about right

There are too few events

The event I think I need is usually not listed

Additional Comments:

Question Title

* 4. Which of the following is most helpful in providing information about how CM/ECF operates? Check all that apply.

Written materials posted on the Court's web site

Video presentations posted on the Court's web site

In-person CM/ECF training

Help Desk call-in telephone line

Other (please specify below)

Other:

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* 5. Are the notices of error clear and informative?

Yes

Please explain:

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* 6. What is/are the most difficult aspect(s) of using the CM/ECF system?

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* 7. What aspects of the CM/ECF system are the most beneficial to you?

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* 8. Please provide any other feedback or comments that you desire, including any effective uses of CM/ECF features that others may find helpful.

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* 9. Thank you for your time. If you would like to be contacted or provide further information about your responses, please provide your name and contact information below.

Name:

Company:

Address:

Address 2:

City/Town:

State:

ZIP:

Email Address:

Phone Number: