DWRU Districts Gaps Survey
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1
. In which geographic area does your organisation deliver services?
In which geographic area does your organisation deliver services?
East Devon
Exeter
Mid Devon
North Devon
South Hams
Teignbridge
Torridge
West Devon
The South West
Other (please specify)
2
. Please tick the box that most closely describes your organisation
Please tick the box that most closely describes your organisation
Devon CAB
Non-Devon CAB
Social purpose /not for profit organisation annual gross income less than £50k
Social purpose/ not for profit organisation annual income less than £200k
Social purpose/ not for profit organisation annual income more than £200k
Devon Local Authority/ NHS
Non- Devon Local Authority/ NHS
Housing Association/ Registered Social Landlord
Social Enterprise
Private sector organisation
Other (please specify)
3
. Does your organisation provide:
Does your organisation provide:
Direct frontline Benefits Advice Service
Direct frontline Social Care Advice Service
Advocacy Service
General Benefits information service
General Social Care Information Service
Benefits Signposting service
Tribunal Representation Service
Other (please specify)
4
. How often has your organisation used Devon Welfare Rights Unit Specialist Consultancy Telephone/ Email Service during the last year?
How often has your organisation used Devon Welfare Rights Unit Specialist Consultancy Telephone/ Email Service during the last year?
0 - 5
6 - 10
11 - 20
21 - 30
31 - 40
41 - 50
50 - 100
100+
5
. How often has your organisation used Devon Welfare Rights Unit Training Service in the last year?
How often has your organisation used Devon Welfare Rights Unit Training Service in the last year?
0 - 5
6 - 10
11 - 20
21 - 30
31 - 40
41 - 50
50 - 100
100+
6
. Would your organisation be interested in suscribing to Devon Welfare Rights Unit Specialist Second Tier Welfare Benefits/ Social Care Telephone/Email consultancy service for 2012/13?
Would your organisation be interested in suscribing to Devon Welfare Rights Unit Specialist Second Tier Welfare Benefits/ Social Care Telephone/Email consultancy service for 2012/13?
Yes
No
Other (please specify)
7
. Would your organisation be interested in taking out an annual subscription providing a discount on training course fees to Devon Welfare Rights Unit's Specialist Welfare Benefits/Social Care Training Programme 2012/13?
Would your organisation be interested in taking out an annual subscription providing a discount on training course fees to Devon Welfare Rights Unit's Specialist Welfare Benefits/Social Care Training Programme 2012/13?
Yes
No
8
. Would your organisation be interested in commissioning Devon Welfare Rights Unit to deliver in-house learning events specially tailored to the needs of your service users/ customers?
Would your organisation be interested in commissioning Devon Welfare Rights Unit to deliver in-house learning events specially tailored to the needs of your service users/ customers?
Yes
No
9
. Which areas of training would your organisation be interested in booking staff/ volunteers onto?
Which areas of training would your organisation be interested in booking staff/ volunteers onto?
Benefits Signposting
Disability Living Allowance
Attendance Allowance
Carers Allowance
Employment & Support Allowance
Housing Benefit ( Local Housing Allowance) & Council Tax Benefit
Welfare Reform & Benefits Update
Benefit Options for 16-21 years ( Studying & Training)
Charges & Benefits in Residential Care
Charges & Benefits for those receiving Support Services and Domicilliary Care
European Economic Area Nationals & Benefits
DWP Decisions: What you can do if you think a decision is wrong
Benefits Casework Practice Days
10
. Which, if any, of the following services/products would your organisation be interested in taking out an annual subscription for in 2012/13?
Which, if any, of the following services/products would your organisation be interested in taking out an annual subscription for in 2012/13?
Quarterly e- Welfare Benefits Newsletter
Quarterly e- Paying for Social Care Services Newsletter
Factsheets and other mailings
Benefits Rates Posters
Bitesize e-learning Benefits Signposting modules
Other (please specify)
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