CLASS SIL Satisfaction

1. Service Characteristics

Please take a few minutes to complete this survey about the service CLASS provides. We want to find out what works well for you and what does not. With your help, we hope to make the SIL program the best we can.

Question Title

* 1. The support I receive from SIL is convenient.

True

Sometimes

False

Please add any information you want us to know.

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* 2. When I call SIL staff for help I do not have to wait long.

True

Sometimes

False

Please tell us anything else you would like us to know

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* 3. The staff treat me with respect.

True

Sometimes

False

Other (please specify)

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* 4. I get to make decisions about my own life.

True

Sometimes

False

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* 5. I feel safe in my home.

True

Sometimes

False

Please tell us anything you would like us to know

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* 6. Staff help me to do things I like in the community

True

Sometimes

False

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* 7. Staff support me when I have a problem.

True

Sometimes

False

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* 8. I can depend on CLASS to help me have a good life.

True

Sometimes

False

Tell us anything you would like us to know

Question Title

* 9. Staff help me to understand my rights.

True

Sometimes

False

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* 10. How would you prefer for us to provide most communications?

Phone

Mail

Face-to-Face

Other (please specify)