WECC & WACC Business Customer Survey

Over the past month the WECC Executive Committee and the WACC Executive Committee have been meeting to discuss a variety of co-sponsored educational opportunities for area businesses. The group is requesting your input on these potential classes. Your responses will assist in the development of course offerings. Thank you for taking the time to fill out the following survey. We greatly appreciate your input.

1. Are you interested in improving the customer service provided by your business?

Are you interested in improving the customer service provided by your business? Yes

2. Would you be interested in attending or having employees attend a customer service training if it was offered in Windom?

Would you be interested in attending or having employees attend a customer service training if it was offered in Windom? Yes

3. Here are some examples of customer service topics which could be offered. Please check your top three choices of interest for potential workshops.

Here are some examples of customer service topics which could be offered. Please check your top three choices of interest for potential workshops. Basic Customer Service Skills Enhancing Communication Skills

Young Workers (Teens) & Customer Service

Improving Cooperation With/Between Employees

Retaining Customers Enriching Employee Self-Worth

Paying Attention to a Customer’s Needs

Increasing Morale & Attitude

Handling/Reducing Complaints

Other

4. What might be the best time for you or your employees to attend a training session?

What might be the best time for you or your employees to attend a training session? Early morning

Noon Hour

Supper/Dinner Hour

Morning

Afternoon

Evening

Anytime

5. How much time are you willing to (or have your employees) devote to attending a training session?

How much time are you willing to (or have your employees) devote to attending a training session? 1-1.5 hours

2 hours

3 hours

4-6 hours

Full Day

6. How much might you be willing to spend on customer service training that could benefit your business?

How much might you be willing to spend on customer service training that could benefit your business? $5-$15

$16-$30

$31-$50

$51-$100

7. Other topics of interest for classes or seminars. Please check all that apply.

Other topics of interest for classes or seminars. Please check all that apply. Starting/Expanding a Business

Safety in the Workplace

Business Management/Supervisory Skills Dealing With Difficult People

Business Accounting/Financial Management Positive Communication Skills

Organizational Development

Writing Effectively

Talent Acquisition/Human Resources

Public Speaking

Leadership/Team Building Understanding Other Cultures/Immigrants

Operational Support

Increasing Sales & Profits

Preventing Employee Turnover

Web/On-line Business Marketing & Sales

Other (please specify)

WECC & WACC Business Customer Survey
Exit this survey

1. Business Customer Service Survey

1. Are you interested in improving the customer service provided by your business?

2. Would you be interested in attending or having employees attend a customer service training if it was offered in Windom?

3. Here are some examples of customer service topics which could be offered. Please check your top three choices of interest for potential workshops.

4. What might be the best time for you or your employees to attend a training session?

5. How much time are you willing to (or have your employees) devote to attending a training session?

6. How much might you be willing to spend on customer service training that could benefit your business?

7. Other topics of interest for classes or seminars. Please check all that apply.

WECC & WACC Business Customer SurveyExit this survey

1. Business Customer Service Survey

1. Are you interested in improving the customer service provided by your business?

2. Would you be interested in attending or having employees attend a customer service training if it was offered in Windom?

3. Here are some examples of customer service topics which could be offered. Please check your top three choices of interest for potential workshops.

4. What might be the best time for you or your employees to attend a training session?

5. How much time are you willing to (or have your employees) devote to attending a training session?

6. How much might you be willing to spend on customer service training that could benefit your business?

7. Other topics of interest for classes or seminars. Please check all that apply.

WECC & WACC Business Customer Survey
Exit this survey