Escata product-service
 

Escata product-service research

 
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Your opinion is important so that the products and services which are in wanted or in demand by businesses are available to our customers.
Please would you take a few minutes to answer these questions.

1. Short seminars can serve a number of purposes including: Improvement of performance and profit, staff motivation, more creativity. Please tick any which you find of interest.

2. Which other areas would be of interest?

3. Do you use an online customer relationship management system e.g. salesforce.com, ACT?

4. If yes which Customer Relationship Management (CRM) system do you use?

5. It would be possible to increase turnover if I set aside time to telephone customers and potential customers and interact with them on face book and twitter from time to time.

6. Comments on methods of contacting customers and potential customers.

7. What is the first word that comes to mind when you hear the following?

8. Please complete the following story:

A road construction company wanted to change the culture in the company from one where team leaders did not supervise work thoroughly and operators did not apppear to take any pride in their work, to one
where everyone was keen to deliver a perfect job.
The owner wanted to change to a system where they could delegate inspection of completed projects to
the team leader and conduct spot checks for quality assurance.

Six months later............

Escata is an independent provider of: consultancy, training and organisational development.

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9. Who are you?

10. Todays date

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