Employment Client Satisfaction Survey

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1. What was your initial reason for coming to Multi-Service Center?

What was your initial reason for coming to Multi-Service Center?

2. How did you hear about the employment program? (Please check one)

How did you hear about the employment program? (Please check one)   Newspaper Internet Flyer Walk In Personal Referral(please list below) Case Manager Referral (please list below) Other (please list)

3. Please list specific referral source if you chose Personal Referral, Case Manager Referral or Other in Question 2.

Please list specific referral source if you chose Personal Referral, Case Manager Referral or Other in Question 2.

4. Did MSC help you achieve your employment goal(s)?

Did MSC help you achieve your employment goal(s)?   Yes No (Please explain below)

5. If you answered No to Question 4, please explain:

If you answered No to Question 4, please explain:

6. Please check any of the following employment search skills you feel you improved as a result of meeting with your Employment Specialist:

Please check any of the following employment search skills you feel you improved as a result of meeting with your Employment Specialist:   Resume Writing Cover Letters Completing Applications Career Interest Interviewing Job Search Strategies Other (please list below)

7. If you selected Other in Question 6, please list here.

If you selected Other in Question 6, please list here.

8. What was the most helpful to you?

What was the most helpful to you?

9. On a scale of 1-5, please rate your job search skills before and after meeting with your Employment Specialist (5 = I can reach my job search goals and 1 = I have very little chance of finding a job)

	1	2	3	4	5
Job search skills before	*On a scale of 1-5, please rate your job search skills before and after meeting with your Employment Specialist (5 = I can reach my job search goals and 1 = I have very little chance of finding a job) Job search skills before 1	Job search skills before 2	Job search skills before 3	Job search skills before 4	Job search skills before 5
Current job search skills	Current job search skills 1	Current job search skills 2	Current job search skills 3	Current job search skills 4	Current job search skills 5

10. Was your experience with the MSC employment program satisfactory?

Was your experience with the MSC employment program satisfactory?   Yes No (Please explain below)

11. If you answered No to Question 10, please explain:

If you answered No to Question 10, please explain:

12. Will you recommend our services to a friend?

Will you recommend our services to a friend?   Yes No (Please explain below)

13. If you answered No to Question 12, please explain:

If you answered No to Question 12, please explain:

14. What other employment related services would you like to see offered by MSC?

What other employment related services would you like to see offered by MSC?

15. Additional Comments

Additional Comments

16. Contact information (optional)

Contact information (optional)   Name (optional)
Telephone number (optional
Address (optional