Harris ERP Services Questionnaire

The Harris ERP Professional Services team is here to meet your needs. We are considering expanding our portfolio of consulting services and would like to know which services would be most valuable to you.

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* 1. Below are some of the types of consulting services our specialists can provide. Which best match your current or future needs? (Mark all that apply)

Custom eLearning - Our experts work with your staff to develop tailored eLearning courses

Configuration Training - Intro to Advanced

Workflow/Process Training

Best Practice Sessions

Application Usage Assessment - Current processes and software usage are evaluated; changes are recommended to boost productivity

Remote Technical Services - Services range from basic IT troubleshooting to full server staging

Product Customization

Third-party Integration & Interfaces Assistance

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* 2. You can supplement your Innoprise Suite with a variety of interfaces/integrations. Please mark all that you are interested in learning more about:

Document Management - Eliminate paper forever with FileNexus by Loris Technologies

Electronic Plan Review - ProjectDox by Avolve Software interfaces with our Permits module within our Innnoprise Community Development Suite for electronic plan review & submittal.

Interactive Voice Response (IVR) - Voice, Web and mobile solutions by Selectron & Summation360.

Mobile Barcode Reading - Quatred LLC is a systems integrator and solution provider, assisting clients in the implementation of advanced “Touchless Technologies.”

Online Payment Processing - Harris Payment Gateway offers online payment systems and POS software for government entities including credit card, direct pay and echeck transactions.

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* 3. If we created a type of "eLearning University" with training Webinars, etc., is that something you would take advantage of?

Yes

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* 4. Would you be willing to pay a subscription to take part in "eLearning University" courses?

Yes

Why or why not?

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* 5. Would you want to receive non-technical consulting services from Harris ERP such as change management (helping employees adjust to the new software)? Why or why not?

Harris ERP Services Questionnaire

Question Title

* 1. Below are some of the types of consulting services our specialists can provide. Which best match your current or future needs? (Mark all that apply)

Question Title

* 2. You can supplement your Innoprise Suite with a variety of interfaces/integrations. Please mark all that you are interested in learning more about:

Question Title

* 3. If we created a type of "eLearning University" with training Webinars, etc., is that something you would take advantage of?

Question Title

* 4. Would you be willing to pay a subscription to take part in "eLearning University" courses?

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* 5. Would you want to receive non-technical consulting services from Harris ERP such as change management (helping employees adjust to the new software)? Why or why not?

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* 6. What other services are you in most need of at this time?

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* 7. What services, if any, have you contracted with Harris ERP?

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* 8. Did you find value in those services? Why or why not?

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* 9. Other Comments regarding Harris ERP Services?

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* 10. Your Information: