EUROPEAN INN DERBY GUEST QUESTIONNAIRE

WIN A WEEKEND FOR 2 AT THE EUROPEAN INN DERBY

We hope you enjoyed your recent stay. Please help us ensure that guests always receive a warm welcome, great service and the very best standard of hotel accommodation, food and beverage by completing our short questionnaire. In return you will be entered into a free prize draw to win a weekend for 2 at the European Inn Derby.

The prize draw will take place every quarter. The winner will be informed by email.

All information submitted remains confidential.

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1. Personal details:

Personal details: Name:
Email:
Nationality:
Dates of Stay:

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2. Would you like to receive occasional updates on our special offers and promotions?

Would you like to receive occasional updates on our special offers and promotions? Yes

*
3. How did you get to know about our hotel?

How did you get to know about our hotel? Friend/Acquaintance

Advertising

Travel Agency or Catalogue

Internet

Other (please specify)

*
4. Purpose of your visit

Purpose of your visit Business

Conference

Events/Wedding

Leisure

Other (please specify)

5. Please rate the following services using the tick boxes below

	Excellent	Good	Average	Fair	Poor
Reception	*Please rate the following services using the tick boxes below Reception Excellent	Reception Good	Reception Average	Reception Fair	Reception Poor
Room & bathroom	Room & bathroom Excellent	Room & bathroom Good	Room & bathroom Average	Room & bathroom Fair	Room & bathroom Poor
Breakfast	Breakfast Excellent	Breakfast Good	Breakfast Average	Breakfast Fair	Breakfast Poor
Food	Food Excellent	Food Good	Food Average	Food Fair	Food Poor
Bar & lounge	Bar & lounge Excellent	Bar & lounge Good	Bar & lounge Average	Bar & lounge Fair	Bar & lounge Poor
Customer care	Customer care Excellent	Customer care Good	Customer care Average	Customer care Fair	Customer care Poor

Any comments

*
6. Did your stay represent value for money?

Did your stay represent value for money? Yes

Any comments

*
7. Would you recommend our hotel to friends/family?

Would you recommend our hotel to friends/family? Yes

Any comments

8. Do you have any suggestions as to how we might improve our service, facilities and future promotional offers?

Do you have any suggestions as to how we might improve our service, facilities and future promotional offers?

*
9. Will you allow us to use your feedback on our website?

Will you allow us to use your feedback on our website? Yes

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EUROPEAN INN DERBY GUEST QUESTIONNAIRE

WIN A WEEKEND FOR 2 AT THE EUROPEAN INN DERBY

*1. Personal details:

*2. Would you like to receive occasional updates on our special offers and promotions?

*3. How did you get to know about our hotel?

*4. Purpose of your visit

5. Please rate the following services using the tick boxes below

*6. Did your stay represent value for money?

*7. Would you recommend our hotel to friends/family?

8. Do you have any suggestions as to how we might improve our service, facilities and future promotional offers?

*9. Will you allow us to use your feedback on our website?

*
1. Personal details:

*
2. Would you like to receive occasional updates on our special offers and promotions?

*
3. How did you get to know about our hotel?

*
4. Purpose of your visit

*
6. Did your stay represent value for money?

*
7. Would you recommend our hotel to friends/family?

*
9. Will you allow us to use your feedback on our website?