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1. Bogus Basin Mountain Recreation Guest Services Survey

1. Please rate the following aspects of your experience at Bogus Basin Mountain Recreation Area.

	5. Excellent	4. Good	3. Adequate	2. Poor	1. Needs Improvement
Ski and Snowboard School	*Please rate the following aspects of your experience at Bogus Basin Mountain Recreation Area. Ski and Snowboard School 5. Excellent	Ski and Snowboard School 4. Good	Ski and Snowboard School 3. Adequate	Ski and Snowboard School 2. Poor	Ski and Snowboard School 1. Needs Improvement
Equipment rental or lease	Equipment rental or lease 5. Excellent	Equipment rental or lease 4. Good	Equipment rental or lease 3. Adequate	Equipment rental or lease 2. Poor	Equipment rental or lease 1. Needs Improvement
Black Diamond Retail store	Black Diamond Retail store 5. Excellent	Black Diamond Retail store 4. Good	Black Diamond Retail store 3. Adequate	Black Diamond Retail store 2. Poor	Black Diamond Retail store 1. Needs Improvement
Food and Beverage services	Food and Beverage services 5. Excellent	Food and Beverage services 4. Good	Food and Beverage services 3. Adequate	Food and Beverage services 2. Poor	Food and Beverage services 1. Needs Improvement
Nordic facilities	Nordic facilities 5. Excellent	Nordic facilities 4. Good	Nordic facilities 3. Adequate	Nordic facilities 2. Poor	Nordic facilities 1. Needs Improvement
Ticket sales	Ticket sales 5. Excellent	Ticket sales 4. Good	Ticket sales 3. Adequate	Ticket sales 2. Poor	Ticket sales 1. Needs Improvement
Jackson/Pepsi Ski 4 Less discount program	Jackson/Pepsi Ski 4 Less discount program 5. Excellent	Jackson/Pepsi Ski 4 Less discount program 4. Good	Jackson/Pepsi Ski 4 Less discount program 3. Adequate	Jackson/Pepsi Ski 4 Less discount program 2. Poor	Jackson/Pepsi Ski 4 Less discount program 1. Needs Improvement
Season Pass Value	Season Pass Value 5. Excellent	Season Pass Value 4. Good	Season Pass Value 3. Adequate	Season Pass Value 2. Poor	Season Pass Value 1. Needs Improvement
Tubing hill	Tubing hill 5. Excellent	Tubing hill 4. Good	Tubing hill 3. Adequate	Tubing hill 2. Poor	Tubing hill 1. Needs Improvement
Child care	Child care 5. Excellent	Child care 4. Good	Child care 3. Adequate	Child care 2. Poor	Child care 1. Needs Improvement
Bus Service	Bus Service 5. Excellent	Bus Service 4. Good	Bus Service 3. Adequate	Bus Service 2. Poor	Bus Service 1. Needs Improvement
Terrain parks	Terrain parks 5. Excellent	Terrain parks 4. Good	Terrain parks 3. Adequate	Terrain parks 2. Poor	Terrain parks 1. Needs Improvement
Grooming quality	Grooming quality 5. Excellent	Grooming quality 4. Good	Grooming quality 3. Adequate	Grooming quality 2. Poor	Grooming quality 1. Needs Improvement
Lift Services	Lift Services 5. Excellent	Lift Services 4. Good	Lift Services 3. Adequate	Lift Services 2. Poor	Lift Services 1. Needs Improvement
Parking or shuttle service	Parking or shuttle service 5. Excellent	Parking or shuttle service 4. Good	Parking or shuttle service 3. Adequate	Parking or shuttle service 2. Poor	Parking or shuttle service 1. Needs Improvement
Website	Website 5. Excellent	Website 4. Good	Website 3. Adequate	Website 2. Poor	Website 1. Needs Improvement
Quality of summer events, such as mountain biking, weddings, retreats, and meetings	Quality of summer events, such as mountain biking, weddings, retreats, and meetings 5. Excellent	Quality of summer events, such as mountain biking, weddings, retreats, and meetings 4. Good	Quality of summer events, such as mountain biking, weddings, retreats, and meetings 3. Adequate	Quality of summer events, such as mountain biking, weddings, retreats, and meetings 2. Poor	Quality of summer events, such as mountain biking, weddings, retreats, and meetings 1. Needs Improvement

Comments/Suggestions

2. Rate the recreational experience provided by Bogus Basin Mountain Recreation Area.

Rate the recreational experience provided by Bogus Basin Mountain Recreation Area. 5. Excellent

4. Good

3. Adequate

2. Poor

1. Needs Improvement

Comments/Suggestion

3. Thinking back about the 2009-2010 season, how would you rate your overall experience?

Thinking back about the 2009-2010 season, how would you rate your overall experience? 5. Excellent

4. Good

3. Adequate

2. Poor

1. Needs Improvement

Comments/Suggestion

4. How would you rate the value received for your ticket/pass price?

How would you rate the value received for your ticket/pass price? 5. Excellent

4. Good

3. Adequate

2. Poor

1. Needs Improvement

Comments/Suggestion

5. Overall, how do you rate the quality of services we provide?

Overall, how do you rate the quality of services we provide? 5. Excellent

4. Good

3. Adequate

2. Poor

1. Needs Improvement

Comments/Suggestion

6. If you have any suggestions regarding how we could improve the services we provide to you, please enter them in the box below.

If you have any suggestions regarding how we could improve the services we provide to you, please enter them in the box below.

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1. Bogus Basin Mountain Recreation Guest Services Survey

1. Please rate the following aspects of your experience at Bogus Basin Mountain Recreation Area.

2. Rate the recreational experience provided by Bogus Basin Mountain Recreation Area.

3. Thinking back about the 2009-2010 season, how would you rate your overall experience?

4. How would you rate the value received for your ticket/pass price?

5. Overall, how do you rate the quality of services we provide?

6. If you have any suggestions regarding how we could improve the services we provide to you, please enter them in the box below.

How Are We Doing?
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