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Customer Service Survey

 

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1. PLEASE RATE YOUR LEVEL OF SATISFACTION ON SERVICES YOU HAVE HAD INTERACTION WITH BELOW

	VERY SATISFIED	SATISFIED	DISSATISFIED	VERY DISSATISFIED	N/A
TRAFFIC SIGNS	*PLEASE RATE YOUR LEVEL OF SATISFACTION ON SERVICES YOU HAVE HAD INTERACTION WITH BELOW TRAFFIC SIGNS VERY SATISFIED	TRAFFIC SIGNS SATISFIED	TRAFFIC SIGNS DISSATISFIED	TRAFFIC SIGNS VERY DISSATISFIED	TRAFFIC SIGNS N/A
BIKE LANES	BIKE LANES VERY SATISFIED	BIKE LANES SATISFIED	BIKE LANES DISSATISFIED	BIKE LANES VERY DISSATISFIED	BIKE LANES N/A
BRIDGES	BRIDGES VERY SATISFIED	BRIDGES SATISFIED	BRIDGES DISSATISFIED	BRIDGES VERY DISSATISFIED	BRIDGES N/A
DITCHES/GUTTERS	DITCHES/GUTTERS VERY SATISFIED	DITCHES/GUTTERS SATISFIED	DITCHES/GUTTERS DISSATISFIED	DITCHES/GUTTERS VERY DISSATISFIED	DITCHES/GUTTERS N/A
GRAFFITI	GRAFFITI VERY SATISFIED	GRAFFITI SATISFIED	GRAFFITI DISSATISFIED	GRAFFITI VERY DISSATISFIED	GRAFFITI N/A
NEIGHBORHOOD TRAFFIC CONCERNS	NEIGHBORHOOD TRAFFIC CONCERNS VERY SATISFIED	NEIGHBORHOOD TRAFFIC CONCERNS SATISFIED	NEIGHBORHOOD TRAFFIC CONCERNS DISSATISFIED	NEIGHBORHOOD TRAFFIC CONCERNS VERY DISSATISFIED	NEIGHBORHOOD TRAFFIC CONCERNS N/A
ROAD MAINTENANCE	ROAD MAINTENANCE VERY SATISFIED	ROAD MAINTENANCE SATISFIED	ROAD MAINTENANCE DISSATISFIED	ROAD MAINTENANCE VERY DISSATISFIED	ROAD MAINTENANCE N/A
SIDEWALKS	SIDEWALKS VERY SATISFIED	SIDEWALKS SATISFIED	SIDEWALKS DISSATISFIED	SIDEWALKS VERY DISSATISFIED	SIDEWALKS N/A
STREETLIGHTS	STREETLIGHTS VERY SATISFIED	STREETLIGHTS SATISFIED	STREETLIGHTS DISSATISFIED	STREETLIGHTS VERY DISSATISFIED	STREETLIGHTS N/A
TRAFFIC SIGNALS	TRAFFIC SIGNALS VERY SATISFIED	TRAFFIC SIGNALS SATISFIED	TRAFFIC SIGNALS DISSATISFIED	TRAFFIC SIGNALS VERY DISSATISFIED	TRAFFIC SIGNALS N/A
TREES/LANDSCAPE	TREES/LANDSCAPE VERY SATISFIED	TREES/LANDSCAPE SATISFIED	TREES/LANDSCAPE DISSATISFIED	TREES/LANDSCAPE VERY DISSATISFIED	TREES/LANDSCAPE N/A

PLEASE COMMENT

2. HOW WOULD YOU RATE OUR CUSTOMER SERVICE IN THESE AREAS

	SATISFACTORY	NEUTRAL	UNSATISFACTORY
COURTESY	*HOW WOULD YOU RATE OUR CUSTOMER SERVICE IN THESE AREAS COURTESY SATISFACTORY	COURTESY NEUTRAL	COURTESY UNSATISFACTORY
KNOWLEDGE	KNOWLEDGE SATISFACTORY	KNOWLEDGE NEUTRAL	KNOWLEDGE UNSATISFACTORY
RESPONSIVENESS	RESPONSIVENESS SATISFACTORY	RESPONSIVENESS NEUTRAL	RESPONSIVENESS UNSATISFACTORY
TIMELINESS	TIMELINESS SATISFACTORY	TIMELINESS NEUTRAL	TIMELINESS UNSATISFACTORY

PLEASE COMMENT

3. IN YOUR OPINION WHAT AREAS OF SERVICE SHOULD WE BE MORE FOCUSED ON

IN YOUR OPINION WHAT AREAS OF SERVICE SHOULD WE BE MORE FOCUSED ON   CLEAN UP OF JOB SITES COURTESY	KNOWLEDGE QUALITY OF WORK	RESPONSIVENESS TIMELINESS
PLEASE COMMENT

4. OVERALL DO YOU FEEL OUR PERFORMANCE IS

OVERALL DO YOU FEEL OUR PERFORMANCE IS   GETTING MUCH BETTER GETTING BETTER STAYING THE SAME GETTING WORSE MUCH WORSE

5. PLEASE TAKE A MOMENT TO LET US KNOW HOW WE CAN IMPROVE OUR SERVICES TO YOU

PLEASE TAKE A MOMENT TO LET US KNOW HOW WE CAN IMPROVE OUR SERVICES TO YOU

6. Please provide address, phone number, or email if further action is required.

Please provide address, phone number, or email if further action is required.