Distance Education Library SurveyDistance Education Library Survey

Central Carolina Community College Distance Education Library Survey

Our goal is user satisfaction with library services, materials, and staff assistance. We encourage your specific suggestions, compliments, or constructive criticism to help us achieve our goal.

1. For each of the following, please select the answer that best describes your experience.

	Yes	Somewhat	No	No opinion/Not applicable
Were the online library resources easy to access?	*For each of the following, please select the answer that best describes your experience. Were the online library resources easy to access? Yes	Were the online library resources easy to access? Somewhat	Were the online library resources easy to access? No	Were the online library resources easy to access? No opinion/Not applicable
Were the online library database tutorials useful?	Were the online library database tutorials useful? Yes	Were the online library database tutorials useful? Somewhat	Were the online library database tutorials useful? No	Were the online library database tutorials useful? No opinion/Not applicable
Did the available library resources help you successfully complete your assignment(s)?	Did the available library resources help you successfully complete your assignment(s)? Yes	Did the available library resources help you successfully complete your assignment(s)? Somewhat	Did the available library resources help you successfully complete your assignment(s)? No	Did the available library resources help you successfully complete your assignment(s)? No opinion/Not applicable

2. Which resources or services did you use? (Please check all that apply.)

Which resources or services did you use? (Please check all that apply.) Reference Services (contacted library by phone, email, or used NC Knows chat)

Research Guides

Online tutorials on using library databases, catalog, etc.

Library online catalog

Online research databases (NC LIVE, etc.)

eBook collections

eVideo collections

Career, jobs, and test preparation resources

Library indexes (to identify magazine subscription titles)

Library website

Online library tours

Library Newsletter

Library Brochure

Announcements and lists of new materials

Library Facebook page

Library computers for Blackboard login, research, student email, or software use

Obtained CCCC Library Card

Related links for Blackboard login, help desk, or Distance Ed website

Other (please specify)

3. How should we classify you? (Choose one answer that best fits your CCCC Library experience.)

How should we classify you? (Choose one answer that best fits your CCCC Library experience.) CCCC online student

CCCC seated class student

CCCC instructor/staff

Unaffiliated

4. In the box below, you may provide comments for any of the above questions. If possible, please be specific and/or give examples so that we know how we can improve. Thank you.

In the box below, you may provide comments for any of the above questions. If possible, please be specific and/or give examples so that we know how we can improve. Thank you.