SurveyMonkey Powered Online Survey

Welcome to the Delaware Health Information Network (DHIN)! DHIN is designed to save you time and improve care for your patients, while reducing overall healthcare costs and enhancing patient privacy. We're glad to add you to the growing list of practices using DHIN to securely receive test results and other important clinical information. To make sure we can provide you with the highest level of customer service, we appreciate you taking a few minutes to answer some questions about your early experiences with DHIN.

Question Title

What is your role in your practice?

Office/Practice Manager

Administrative Staff

Provider (MD, DO, PA, NP, etc)

Other (please specify)

Question Title

What is your level of access or role in DHIN?

Provider

Staff with Query

Standard Staff

Don't Know

Question Title

Please rate the following statements regarding the DHIN training you received. Please select one response per statement.

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
The content of the training was appropriately tailored to my practice	The content of the training was appropriately tailored to my practice Strongly Agree	The content of the training was appropriately tailored to my practice Agree	The content of the training was appropriately tailored to my practice Neutral	The content of the training was appropriately tailored to my practice Disagree	The content of the training was appropriately tailored to my practice Strongly Disagree
The Provider Relationship Manager who trained me was knowledgable and prepared	The Provider Relationship Manager who trained me was knowledgable and prepared Strongly Agree	The Provider Relationship Manager who trained me was knowledgable and prepared Agree	The Provider Relationship Manager who trained me was knowledgable and prepared Neutral	The Provider Relationship Manager who trained me was knowledgable and prepared Disagree	The Provider Relationship Manager who trained me was knowledgable and prepared Strongly Disagree
The tool-kit materials were helpful and easy to understand	The tool-kit materials were helpful and easy to understand Strongly Agree	The tool-kit materials were helpful and easy to understand Agree	The tool-kit materials were helpful and easy to understand Neutral	The tool-kit materials were helpful and easy to understand Disagree	The tool-kit materials were helpful and easy to understand Strongly Disagree
The Provider Relationship Manager clearly explained the sign-off process with me	The Provider Relationship Manager clearly explained the sign-off process with me Strongly Agree	The Provider Relationship Manager clearly explained the sign-off process with me Agree	The Provider Relationship Manager clearly explained the sign-off process with me Neutral	The Provider Relationship Manager clearly explained the sign-off process with me Disagree	The Provider Relationship Manager clearly explained the sign-off process with me Strongly Disagree
After the training, I was prepared to begin using DHIN	After the training, I was prepared to begin using DHIN Strongly Agree	After the training, I was prepared to begin using DHIN Agree	After the training, I was prepared to begin using DHIN Neutral	After the training, I was prepared to begin using DHIN Disagree	After the training, I was prepared to begin using DHIN Strongly Disagree

Question Title

Which DHIN Relationship Manager conducted your training on DHIN?

Dorothy McCluskey

Lakeisha Moore

Michael MacDonald

Jamie Rocke

Question Title

What changes, if any, would you recommend we make to improve our user training?

Question Title

How often do you expect to access patient information through DHIN using each of the following?:

	More than once per day	Once per day	One or two times per week	Once per month	Never
Patient Search	Patient Search More than once per day	Patient Search Once per day	Patient Search One or two times per week	Patient Search Once per month	Patient Search Never
Clinical Inbox	Clinical Inbox More than once per day	Clinical Inbox Once per day	Clinical Inbox One or two times per week	Clinical Inbox Once per month	Clinical Inbox Never
AutoPrint	AutoPrint More than once per day	AutoPrint Once per day	AutoPrint One or two times per week	AutoPrint Once per month	AutoPrint Never
Electronic Medical Record	Electronic Medical Record More than once per day	Electronic Medical Record Once per day	Electronic Medical Record One or two times per week	Electronic Medical Record Once per month	Electronic Medical Record Never

Question Title

Please rate the following statements regarding your view of DHIN’s usefulness. Please select one response per statement.

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
DHIN will improve my practice's efficiency	DHIN will improve my practice's efficiency Strongly Agree	DHIN will improve my practice's efficiency Agree	DHIN will improve my practice's efficiency Neutral	DHIN will improve my practice's efficiency Disagree	DHIN will improve my practice's efficiency Strongly Disagree
DHIN will improve care for our patients	DHIN will improve care for our patients Strongly Agree	DHIN will improve care for our patients Agree	DHIN will improve care for our patients Neutral	DHIN will improve care for our patients Disagree	DHIN will improve care for our patients Strongly Disagree
DHIN will save money by eliminating duplicate tests and reducing medical errors	DHIN will save money by eliminating duplicate tests and reducing medical errors Strongly Agree	DHIN will save money by eliminating duplicate tests and reducing medical errors Agree	DHIN will save money by eliminating duplicate tests and reducing medical errors Neutral	DHIN will save money by eliminating duplicate tests and reducing medical errors Disagree	DHIN will save money by eliminating duplicate tests and reducing medical errors Strongly Disagree
DHIN enhances patient privacy by reducing paper and controlling access to personal health information	DHIN enhances patient privacy by reducing paper and controlling access to personal health information Strongly Agree	DHIN enhances patient privacy by reducing paper and controlling access to personal health information Agree	DHIN enhances patient privacy by reducing paper and controlling access to personal health information Neutral	DHIN enhances patient privacy by reducing paper and controlling access to personal health information Disagree	DHIN enhances patient privacy by reducing paper and controlling access to personal health information Strongly Disagree
I expect to use DHIN exclusively to receive results and reports from DHIN's data providers	I expect to use DHIN exclusively to receive results and reports from DHIN's data providers Strongly Agree	I expect to use DHIN exclusively to receive results and reports from DHIN's data providers Agree	I expect to use DHIN exclusively to receive results and reports from DHIN's data providers Neutral	I expect to use DHIN exclusively to receive results and reports from DHIN's data providers Disagree	I expect to use DHIN exclusively to receive results and reports from DHIN's data providers Strongly Disagree

Question Title

Now that you've learned about DHIN and seen the system, how likely is it that you would recommend DHIN to a friend or colleague? (10 - Extremely likely; 0 - Not at all likely)

Question Title

If you'd like to refer DHIN to a colleague, please provide us with the practice name and contact info and we'll be happy to reach out to discuss how they can begin using DHIN.

Question Title

Please supply your email address to be added to DHIN's email distribution list. This ensures that you will be informed about any important DHIN updates and new features available to you.