Customer Perception Questionnaire
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1. Default Section
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1
. When you have contacted Weir and Carmichael, how rapid and efficient was the response?
When you have contacted Weir and Carmichael, how rapid and efficient was the response?
Poor
Fair
Average
Good
Excellent
2
. How do you rate our delivery performance?
How do you rate our delivery performance?
Poor
Fair
Average
Good
Excellent
3
. Compared with your expectations, how do you rate the quality of the products supplied?
Compared with your expectations, how do you rate the quality of the products supplied?
Poor
Fair
Average
Good
Excellent
4
. How do you rate the accuracy of our documentation?
How do you rate the accuracy of our documentation?
Poor
Fair
Average
Good
Excellent
5
. Overall, how do you rate Weir & Carmichael as a supplier?
Overall, how do you rate Weir & Carmichael as a supplier?
Poor
Fair
Average
Good
Excellent
6
. What is the likelihood of your recommending Weir and Carmichael to other businesses?
What is the likelihood of your recommending Weir and Carmichael to other businesses?
Poor
Fair
Average
Good
Excellent
7
. What specific area of our service should be improved? Please include any other comments
What specific area of our service should be improved? Please include any other comments
8
. Please provide us with your company details. Your answers and comments will be kept completely confidential.
Please provide us with your company details. Your answers and comments will be kept completely confidential.
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