Community and Veterans Services Customer Satisfaction Survey

Mille Lacs County Community & Veterans Services strives to provide excellent customer service to our County residents by ensuring courteous, timely and quality interactions. Please take the time to tell us about your experience.

5 = Excellent, 4 = Very Good, 3 = Good, 2 = Fair, 1 = Poor

	5	4	3	2	1
Ease of scheduling and flexibility of appointments	*5 = Excellent, 4 = Very Good, 3 = Good, 2 = Fair, 1 = Poor Ease of scheduling and flexibility of appointments 5	Ease of scheduling and flexibility of appointments 4	Ease of scheduling and flexibility of appointments 3	Ease of scheduling and flexibility of appointments 2	Ease of scheduling and flexibility of appointments 1
Timeliness of returned telephone calls	Timeliness of returned telephone calls 5	Timeliness of returned telephone calls 4	Timeliness of returned telephone calls 3	Timeliness of returned telephone calls 2	Timeliness of returned telephone calls 1
Availability of staff to meet your needs	Availability of staff to meet your needs 5	Availability of staff to meet your needs 4	Availability of staff to meet your needs 3	Availability of staff to meet your needs 2	Availability of staff to meet your needs 1
Services/program information was clearly and patiently explained	Services/program information was clearly and patiently explained 5	Services/program information was clearly and patiently explained 4	Services/program information was clearly and patiently explained 3	Services/program information was clearly and patiently explained 2	Services/program information was clearly and patiently explained 1
Staff person listened to your suggestions, ideas and concerns	Staff person listened to your suggestions, ideas and concerns 5	Staff person listened to your suggestions, ideas and concerns 4	Staff person listened to your suggestions, ideas and concerns 3	Staff person listened to your suggestions, ideas and concerns 2	Staff person listened to your suggestions, ideas and concerns 1
In general, how would you rate the quality of services provided	In general, how would you rate the quality of services provided 5	In general, how would you rate the quality of services provided 4	In general, how would you rate the quality of services provided 3	In general, how would you rate the quality of services provided 2	In general, how would you rate the quality of services provided 1

Who/what service did you work with today?

What did we do well? What could we do to improve?

Participant's name (Optional)

Contact number (if desired):

form {display:none;} #jserror {text-align:center;margin-top:50px;}Javascript is required for this site to function, please enable.