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Repairs Satisfaction Survey
1.
QUESTIONS WITH AN * MUST BE FILLED IN, THIS INFORMATION CAN BE FOUND AT THE TOP RIGHT HAND SIDE OF THE SURVEY LETTER.
*
1
. What is your Works Order Reference number?
What is your Works Order Reference number?
*
2
. What is your Area code?
What is your Area code?
*
3
. What is the Contractor Reference?
What is the Contractor Reference?
4
. What was the nature of the repair you requested?
What was the nature of the repair you requested?
5
. Are you satisfied with the way the work was carried out in your home?
Are you satisfied with the way the work was carried out in your home?
Yes
No
Comments
6
. Did our repair contractor or operative arrive at a convenient or pre arranged date and/or time?
Did our repair contractor or operative arrive at a convenient or pre arranged date and/or time?
Yes
No
Comments
7
. Did our repair contractor or operative identify himself and show you his identity card?
Did our repair contractor or operative identify himself and show you his identity card?
Yes
No
Comments
8
. Was our contractor or operative's appearance tidy?
Was our contractor or operative's appearance tidy?
Yes
No
Comments
9
. Was our contractor or operative polite?
Was our contractor or operative polite?
Yes
No
Comments
10
. Was your house left in a clean and tidy condition?
Was your house left in a clean and tidy condition?
Yes
No
Comments
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