1.

QUESTIONS WITH AN * MUST BE FILLED IN, THIS INFORMATION CAN BE FOUND AT THE TOP RIGHT HAND SIDE OF THE SURVEY LETTER.

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* 1. What is your Works Order Reference number?

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* 2. Brief Description of Works

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* 3.  Contractor

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* 4. What was the nature of the repair you requested?

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* 5. Are you satisfied with the way the work was carried out in your home?

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* 6. Did our repair contractor or operative arrive at a convenient or pre arranged date and/or time?

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* 7. Did our repair contractor or operative identify himself and show you his identity card?

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* 8. Was our contractor or operative's appearance tidy?

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* 9. Was our contractor or operative polite?

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* 10. Was your house left in a clean and tidy condition?

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