Survey

This feedback form is to allow dairy farmers recently validated on the Canadian Quality Milk Program to provide their comments/concerns on the quality of our services.

Please complete this questionnaire and submit it to us by:
1. Mail: Use the envelope provided (no postage needed)
2. Fax: 1-866-873-7720
3. Email a scanned copy to CQM@bcdairy.ca

Thank you for helping us improve!
BC Dairy Association

Confidentiality notice:
Any information provided on this form will remain strictly confidential and the property of the BC Dairy Association. All information will be kept anonymous and will NOT be shared with other parties.

Confidentiality notice: Any information provided on this form will remain strictly confidential and the property of the BC Dairy Association. All information will be kept anonymous and will NOT be shared with other parties. Name:
IRMA:
Validation Date:
Email Address:
Phone Number:

Did the validation begin at the scheduled time?

Did the validation begin at the scheduled time? Yes

A little late

Very late

Please provide additional comments

Please rate the friendliness of the validator from first contact (phone conversation to arrange validation) to completion of validation on-farm.

Please rate the friendliness of the validator from first contact (phone conversation to arrange validation) to completion of validation on-farm. Very friendly	Friendly	Not so friendly	Rude	No comment
Please provide additional comments

The validator tried to work with my schedule to arrange a convenient time for me.

The validator tried to work with my schedule to arrange a convenient time for me. Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

Approximately how long was the validator on your farm?

The validator answered all questions to my satisfaction and/or referred me to the provincial CQM coordinator.

The validator answered all questions to my satisfaction and/or referred me to the provincial CQM coordinator. Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

The validator treated me with respect.

The validator treated me with respect. Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

The validator was courteous and professional.

The validator was courteous and professional. Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

What changes, if any, can we make to improve our validation process?

Please provide additional comments:

Would you like us to contact you regarding this report?

Would you like us to contact you regarding this report? Yes (please make sure your contact information is complete)

Thank you for your time.
BC Dairy Association.

Confidentiality notice:Any information provided on this form will remain strictly confidential and the property of the BC Dairy Association. All information will be kept anonymous and will NOT be shared with other parties.

Did the validation begin at the scheduled time?

Please rate the friendliness of the validator from first contact (phone conversation to arrange validation) to completion of validation on-farm.

The validator tried to work with my schedule to arrange a convenient time for me.

Approximately how long was the validator on your farm?

The validator answered all questions to my satisfaction and/or referred me to the provincial CQM coordinator.

The validator treated me with respect.

The validator was courteous and professional.

What changes, if any, can we make to improve our validation process?

Please provide additional comments:

Would you like us to contact you regarding this report?

Confidentiality notice:
Any information provided on this form will remain strictly confidential and the property of the BC Dairy Association. All information will be kept anonymous and will NOT be shared with other parties.