Refcom Customer Satisfaction Survey

1. How are we doing?

 
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We are committed to monitoring the quality of the services we provide, as part of an ongoing improvement process we would appreciated your feedback on our performance. This survey should only take less than 2 minutes of your time.
1. Please rate the following aspects of our work.
ExcellentGoodAdequatePoorUnacceptable
What do you think of the service you have received from Refcom?
Responding promptly to your enquiry?
Keeping you informed of industry news?
The quality of information and advice provided?
The helpfulness of staff?
2. What is your overall impression of Refcom's website?
ExcellentGoodAdequatePoorUnacceptable
Professional
Informative
Ability to find information
On-line application process
Visually pleasing
3. What is your overall impression of Refcom's E-Newsletter?
ExcellentGoodAdequatePoorUnacceptable
Professional
Informative
Visually pleasing
4. Overall, how do you rate the quality of the services Refcom provides?
5. If you have any suggestions regarding how we could improve the services we provide to you, please enter them in the box below.
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