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Program Evaluation

 

1. What program did you attend?

What program did you attend?

*

2. How did you register for this program?

How did you register for this program?   In person at City Hall In person at Senior Center Online (at home or work) Online (at facility using self serve kiosk) Mail in

3. Did you have any problems in registering for this program? (if so, please explain)

Did you have any problems in registering for this program? (if so, please explain)

4. How did you hear about this program?

How did you hear about this program?   Activities Guide (Brochure/Catalog) Newspaper Flyer Email Friend Website

Other

5. Was the scheduled time for the program convenient?

Was the scheduled time for the program convenient?   No Yes

Other

6. Did you feel the Instructor / Tour Host was knowledgeable?

Did you feel the Instructor / Tour Host was knowledgeable?   Yes No

Other

7. Did the Instructor / Tour Host meet the program objective?

Did the Instructor / Tour Host meet the program objective?   No Yes

Other

8. Would you take this program or a similar program again?

Would you take this program or a similar program again?   Yes No

Other

9. Is there anything else we should know about the program?

Is there anything else we should know about the program?

10. Please rate the facility.

	Agree	Neutral	Disagree
The parking lot was visibly clean	*Please rate the facility. The parking lot was visibly clean Agree	The parking lot was visibly clean Neutral	The parking lot was visibly clean Disagree
The outside of the facility was visibly clean	The outside of the facility was visibly clean Agree	The outside of the facility was visibly clean Neutral	The outside of the facility was visibly clean Disagree
The inside of the facility was visibly clean	The inside of the facility was visibly clean Agree	The inside of the facility was visibly clean Neutral	The inside of the facility was visibly clean Disagree
The facility location was easily accessible	The facility location was easily accessible Agree	The facility location was easily accessible Neutral	The facility location was easily accessible Disagree
The entrances was clearly defined	The entrances was clearly defined Agree	The entrances was clearly defined Neutral	The entrances was clearly defined Disagree
The restrooms were properly maintained and stocked	The restrooms were properly maintained and stocked Agree	The restrooms were properly maintained and stocked Neutral	The restrooms were properly maintained and stocked Disagree

11. Please rate our customer service.

	Agree	Neutral	Disagree
The staff person was appropriately attired	*Please rate our customer service. The staff person was appropriately attired Agree	The staff person was appropriately attired Neutral	The staff person was appropriately attired Disagree
The staff person was able to answer your questions	The staff person was able to answer your questions Agree	The staff person was able to answer your questions Neutral	The staff person was able to answer your questions Disagree
The staff person was friendly and helpful	The staff person was friendly and helpful Agree	The staff person was friendly and helpful Neutral	The staff person was friendly and helpful Disagree

12. Do you have any other suggestions for new programs you would like to see the Community Services offer?

Do you have any other suggestions for new programs you would like to see the Community Services offer?