APT Creative Services Customer Satisfaction Survey

1. Creative Services Customer Satisfaction Survey

Thank you for taking the time to complete this satisfaction survey for the Agency for Public Telecommunications. Your response is very important to us.

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1. What type of project did APT do for you?

What type of project did APT do for you? Video

PSA/Commercial

Multimedia

Media Placement

Other (please specify)

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2. What was the goal of your project?

What was the goal of your project? Education or Training

Media Awareness, PR & Marketing

Information/Outreach

All of the above

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3. How would you rate APT's service?

How would you rate APT's service? Excellent

Good

Satisfactory

Needs Work

Poor

If you checked "needs work" or "poor", what could be improved?

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4. What problem were you trying to solve or outcome were you trying to affect?

What problem were you trying to solve or outcome were you trying to affect?

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5. What was the result of the video, multimedia project, or media campaign?

What was the result of the video, multimedia project, or media campaign?

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6. Did the results achieve your goals for the project?

Did the results achieve your goals for the project? Yes

If not, why and what would you do differently?

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7. How likely would you return to the NC Agency for Public Telecommunications (APT) for additional services?

How likely would you return to the NC Agency for Public Telecommunications (APT) for additional services? Very likely

Somewhat likely

Probably Not

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8. Would you recommend APT's services to fellow colleagues and/or other agencies?

Would you recommend APT's services to fellow colleagues and/or other agencies? Yes, definitely!

No, probabably not

If no, why not?

9. What other comments, questions or suggestions do you have for our team?

What other comments, questions or suggestions do you have for our team?

10. What additional services are you interested in learning more information?

What additional services are you interested in learning more information? Teleconferences

Web-streaming

Media Briefings

Media Tours

Training Initiatives

Multimedia Projects (i.e.Curriculum Development, Interactive CD-Roms, etc.)

PSAs/Commercials

Documentaries

On-location meetings

Media Planning, Placement & Distribution (Radio, TV, Billboards, Movie Theaters, Bus Wraps, Gas Pump Toppers, Online, Kiosks, Aerial Advertising, etc.)

OPENnet

Other (please specify)

11. Please fill out the following information below so we may follow-up with you on this survey.

Please fill out the following information below so we may follow-up with you on this survey. Name:
Company:
Address:
Address 2:
City/Town:
State:
ZIP:
Country:
Email Address:
Phone Number:

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12. Please describe specific project APT did for you.

Please describe specific project APT did for you.

APT Creative Services Customer Satisfaction Survey

1. Creative Services Customer Satisfaction Survey

*1. What type of project did APT do for you?

*2. What was the goal of your project?

*3. How would you rate APT's service?

*4. What problem were you trying to solve or outcome were you trying to affect?

*5. What was the result of the video, multimedia project, or media campaign?

*6. Did the results achieve your goals for the project?

*7. How likely would you return to the NC Agency for Public Telecommunications (APT) for additional services?

*8. Would you recommend APT's services to fellow colleagues and/or other agencies?