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1. Coachella 2012 Shuttle Riders Survey

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* 1. Which shuttle line did you ride?

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* 2. Please rate your shuttle experience:

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* 3. How did you hear about Coachella hotel shuttles?

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* 4. How was your experience with Valley Music Travel customer service?

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* 5. Please rate the quality of the buses:

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* 6. Please rate the quality of your bus drivers:

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* 7. Please rate the Valley Music Travel staff:

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* 8. Please state your average wait time at your hotel shuttle stop:

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* 9. Please state your average trip travel time:

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* 10. Overall were you satisfied with your Valley Music Travel shuttle experience?

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* 11. On a scale from 1-10, how likely is it that you will recommend Valley Music Travel/ CID Entertainment to your friends? (1 = least likely, 10 = most likely)

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* 12. What could we do differently next time to better serve you and your friends?

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* 13. Would you like to sign up on our email list to find out about upcoming Valley Music Travel/CID Entertainment events?

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* 14. (Optional) What is your gender?

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* 15. (Optional) In what year were you born? (enter 4-digit birth year; for example, 1976)

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* 16. (Optional) In what ZIP code is your home located? (enter 5-digit ZIP code; for example, 00544 or 94305)

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* 17. (Optional) What is your marital status?

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* 18. (Optional) What is the highest level of school you have completed or the highest degree you have received?

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* 19. (Optional) What is your average household income?

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