CTTC instructor Survey Please help us improve the quality of the CareerTech Testing Center by completing the following items. Question Title * 1. What test did your students take? National Health Pre-Test National Health Science Assessment Marketing Manager Trainee Early Care and Education National Law, Public Safety, Security & Corrections Core Other (please specify) Question Title * 2. Do your students participate in a student organization? Yes No Question Title * 3. Did your students complete a portfolio as part of their classroom and/or student organization participation? Yes No Question Title * 4. To what extent have you used the following resources: Didn’t know about it None Some Extensively Website information Website information Didn’t know about it Website information None Website information Some Website information Extensively Quick Reference Document Quick Reference Document Didn’t know about it Quick Reference Document None Quick Reference Document Some Quick Reference Document Extensively User’s Manual User’s Manual Didn’t know about it User’s Manual None User’s Manual Some User’s Manual Extensively Enterprise Manager (reporting & certificates) Enterprise Manager (reporting & certificates) Didn’t know about it Enterprise Manager (reporting & certificates) None Enterprise Manager (reporting & certificates) Some Enterprise Manager (reporting & certificates) Extensively Instructional Supplements Instructional Supplements Didn’t know about it Instructional Supplements None Instructional Supplements Some Instructional Supplements Extensively Sample Questions and/or Practice Test Sample Questions and/or Practice Test Didn’t know about it Sample Questions and/or Practice Test None Sample Questions and/or Practice Test Some Sample Questions and/or Practice Test Extensively Question Title * 5. Please rate the quality of your experiences with the following: Excellent Good Fair Poor N/A Website Information Website Information Excellent Website Information Good Website Information Fair Website Information Poor Website Information N/A Ordering Assessments Ordering Assessments Excellent Ordering Assessments Good Ordering Assessments Fair Ordering Assessments Poor Ordering Assessments N/A Online Test Registration Online Test Registration Excellent Online Test Registration Good Online Test Registration Fair Online Test Registration Poor Online Test Registration N/A Obtaining Information by Phone Obtaining Information by Phone Excellent Obtaining Information by Phone Good Obtaining Information by Phone Fair Obtaining Information by Phone Poor Obtaining Information by Phone N/A Obtaining information by Email Obtaining information by Email Excellent Obtaining information by Email Good Obtaining information by Email Fair Obtaining information by Email Poor Obtaining information by Email N/A Obtaining Testing Data and Reports Obtaining Testing Data and Reports Excellent Obtaining Testing Data and Reports Good Obtaining Testing Data and Reports Fair Obtaining Testing Data and Reports Poor Obtaining Testing Data and Reports N/A Printing Certificates Printing Certificates Excellent Printing Certificates Good Printing Certificates Fair Printing Certificates Poor Printing Certificates N/A Question Title * 6. Please indicate how much you agree with the following statements: Strongly Agree Agree Neither Agree or Disagree Disagree Strongly Disagree The Testing Center staff is friendly The Testing Center staff is friendly Strongly Agree The Testing Center staff is friendly Agree The Testing Center staff is friendly Neither Agree or Disagree The Testing Center staff is friendly Disagree The Testing Center staff is friendly Strongly Disagree The Testing Center staff is professional The Testing Center staff is professional Strongly Agree The Testing Center staff is professional Agree The Testing Center staff is professional Neither Agree or Disagree The Testing Center staff is professional Disagree The Testing Center staff is professional Strongly Disagree The Testing Center staff is knowledgeable and helpful The Testing Center staff is knowledgeable and helpful Strongly Agree The Testing Center staff is knowledgeable and helpful Agree The Testing Center staff is knowledgeable and helpful Neither Agree or Disagree The Testing Center staff is knowledgeable and helpful Disagree The Testing Center staff is knowledgeable and helpful Strongly Disagree Overall, I am satisfied with the services I received Overall, I am satisfied with the services I received Strongly Agree Overall, I am satisfied with the services I received Agree Overall, I am satisfied with the services I received Neither Agree or Disagree Overall, I am satisfied with the services I received Disagree Overall, I am satisfied with the services I received Strongly Disagree Question Title * 7. Please explain any unsatisfactory experiences you have had with our services and tell us how we can improve them: Question Title * 8. Additional comments? Done
