Responding to your calls or emails in a timely manner
Responding to your calls or emails in a timely manner Excellent
Responding to your calls or emails in a timely manner Good
Responding to your calls or emails in a timely manner Adequate
Responding to your calls or emails in a timely manner Poor
Responding to your calls or emails in a timely manner Unacceptable
Responding to your calls or emails in a timely manner Not Sure
Availability when you call the laboratory
Availability when you call the laboratory Excellent
Availability when you call the laboratory Good
Availability when you call the laboratory Adequate
Availability when you call the laboratory Poor
Availability when you call the laboratory Unacceptable
Availability when you call the laboratory Not Sure
Responding promptly to corrections or problems
Responding promptly to corrections or problems Excellent
Responding promptly to corrections or problems Good
Responding promptly to corrections or problems Adequate
Responding promptly to corrections or problems Poor
Responding promptly to corrections or problems Unacceptable
Responding promptly to corrections or problems Not Sure
Understanding your analytical requests
Understanding your analytical requests Excellent
Understanding your analytical requests Good
Understanding your analytical requests Adequate
Understanding your analytical requests Poor
Understanding your analytical requests Unacceptable
Understanding your analytical requests Not Sure
Communicating clearly and effectively
Communicating clearly and effectively Excellent
Communicating clearly and effectively Good
Communicating clearly and effectively Adequate
Communicating clearly and effectively Poor
Communicating clearly and effectively Unacceptable
Communicating clearly and effectively Not Sure
Keeping you informed on issues that arise or late reports
Keeping you informed on issues that arise or late reports Excellent
Keeping you informed on issues that arise or late reports Good
Keeping you informed on issues that arise or late reports Adequate
Keeping you informed on issues that arise or late reports Poor
Keeping you informed on issues that arise or late reports Unacceptable
Keeping you informed on issues that arise or late reports Not Sure
Meeting overall objectives
Meeting overall objectives Excellent
Meeting overall objectives Good
Meeting overall objectives Adequate
Meeting overall objectives Poor
Meeting overall objectives Unacceptable
Meeting overall objectives Not Sure