Customer Service Comment Card
 

It is important for us know how are we doing. Please take a moment to provide us a feedback.

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What type of service did you require?

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Customer Affiliation

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Please rate each of the following areas

 ExcellentGoodAveragePoorVery PoorN/A
Employee/Staff Attitude
Timeliness of Service
Hours of Service
Service Expectation Met
Online Booking / DTS

Comments and Recommendations for Improvements

Optional:

Privacy Advisory: Unless you provide your name, phone, email address or otherwise identify yourself in the text comments on the comment card, all submitted information and comments will remain anonymous. Airtrak Travel Systems or its affiliates will make no attempt to identify you or your organization unless the comment card submission or set of submissions reflects a credible or potential threat, or reflects a misuse or abuse of the system, or is related to a law enforcement investigation. If you have a complaint and do not provide a phone number or email address, there will be no way of following up with you directly regarding the complaint. However, all comments and complaints will be examined whether or not you supply contact information. Your comment card submission, including the text comments, may be reviewed by multiple people associated to the service provided.