Website Survey

	Strongly Disagree	Disagree	Impartial	Agree	Strongly Agree	N/A
I think ItzaFlash.com prices are competitive (low)?	I think ItzaFlash.com prices are competitive (low)? Strongly Disagree	I think ItzaFlash.com prices are competitive (low)? Disagree	I think ItzaFlash.com prices are competitive (low)? Impartial	I think ItzaFlash.com prices are competitive (low)? Agree	I think ItzaFlash.com prices are competitive (low)? Strongly Agree	I think ItzaFlash.com prices are competitive (low)? N/A
The website look & feel help convince me to buy product?	The website look & feel help convince me to buy product? Strongly Disagree	The website look & feel help convince me to buy product? Disagree	The website look & feel help convince me to buy product? Impartial	The website look & feel help convince me to buy product? Agree	The website look & feel help convince me to buy product? Strongly Agree	The website look & feel help convince me to buy product? N/A
Website functionality worked as expected?	Website functionality worked as expected? Strongly Disagree	Website functionality worked as expected? Disagree	Website functionality worked as expected? Impartial	Website functionality worked as expected? Agree	Website functionality worked as expected? Strongly Agree	Website functionality worked as expected? N/A
ItzaFlash.com offers products I trust?	ItzaFlash.com offers products I trust? Strongly Disagree	ItzaFlash.com offers products I trust? Disagree	ItzaFlash.com offers products I trust? Impartial	ItzaFlash.com offers products I trust? Agree	ItzaFlash.com offers products I trust? Strongly Agree	ItzaFlash.com offers products I trust? N/A
The shopping experience is good across PC, tablet and phone	The shopping experience is good across PC, tablet and phone Strongly Disagree	The shopping experience is good across PC, tablet and phone Disagree	The shopping experience is good across PC, tablet and phone Impartial	The shopping experience is good across PC, tablet and phone Agree	The shopping experience is good across PC, tablet and phone Strongly Agree	The shopping experience is good across PC, tablet and phone N/A
Overall, I'm satisfied with ItzaFlash.com, and would recommend to friends & family?	Overall, I'm satisfied with ItzaFlash.com, and would recommend to friends & family? Strongly Disagree	Overall, I'm satisfied with ItzaFlash.com, and would recommend to friends & family? Disagree	Overall, I'm satisfied with ItzaFlash.com, and would recommend to friends & family? Impartial	Overall, I'm satisfied with ItzaFlash.com, and would recommend to friends & family? Agree	Overall, I'm satisfied with ItzaFlash.com, and would recommend to friends & family? Strongly Agree	Overall, I'm satisfied with ItzaFlash.com, and would recommend to friends & family? N/A

Strongly Disagree

Disagree

Impartial

Agree

Strongly Agree

N/A

I think ItzaFlash.com prices are competitive (low)?

I think ItzaFlash.com prices are competitive (low)? Strongly Disagree

I think ItzaFlash.com prices are competitive (low)? Disagree

I think ItzaFlash.com prices are competitive (low)? Impartial

I think ItzaFlash.com prices are competitive (low)? Agree

I think ItzaFlash.com prices are competitive (low)? Strongly Agree

I think ItzaFlash.com prices are competitive (low)? N/A

The website look & feel help convince me to buy product?

The website look & feel help convince me to buy product? Strongly Disagree

The website look & feel help convince me to buy product? Disagree

The website look & feel help convince me to buy product? Impartial

The website look & feel help convince me to buy product? Agree

The website look & feel help convince me to buy product? Strongly Agree

The website look & feel help convince me to buy product? N/A

Website functionality worked as expected?

Website functionality worked as expected? Strongly Disagree

Website functionality worked as expected? Disagree

Website functionality worked as expected? Impartial

Website functionality worked as expected? Agree

Website functionality worked as expected? Strongly Agree

Website functionality worked as expected? N/A

ItzaFlash.com offers products I trust?

ItzaFlash.com offers products I trust? Strongly Disagree

ItzaFlash.com offers products I trust? Disagree

ItzaFlash.com offers products I trust? Impartial

ItzaFlash.com offers products I trust? Agree

ItzaFlash.com offers products I trust? Strongly Agree

ItzaFlash.com offers products I trust? N/A

The shopping experience is good across PC, tablet and phone

The shopping experience is good across PC, tablet and phone Strongly Disagree

The shopping experience is good across PC, tablet and phone Disagree

The shopping experience is good across PC, tablet and phone Impartial

The shopping experience is good across PC, tablet and phone Agree

The shopping experience is good across PC, tablet and phone Strongly Agree

The shopping experience is good across PC, tablet and phone N/A

Overall, I'm satisfied with ItzaFlash.com, and would recommend to friends & family?

Overall, I'm satisfied with ItzaFlash.com, and would recommend to friends & family? Strongly Disagree

Overall, I'm satisfied with ItzaFlash.com, and would recommend to friends & family? Disagree

Overall, I'm satisfied with ItzaFlash.com, and would recommend to friends & family? Impartial

Overall, I'm satisfied with ItzaFlash.com, and would recommend to friends & family? Agree

Overall, I'm satisfied with ItzaFlash.com, and would recommend to friends & family? Strongly Agree

Overall, I'm satisfied with ItzaFlash.com, and would recommend to friends & family? N/A

Question Title

* 2. If you didn't make a purchase, why didn't you (e.g. what can we improve)?

Prices

Shopping Experience

Product content not adequate

Returns Policy

Shipping Timeframe

Customer Service

Product Selection

Required Member Login

Other (please specify, e.g. security, privacy, etc)

	Very Poor	Poor	Average	Very Good	Excellent	N/A
How do you rate how well the products on ItzaFlash appeal to you	How do you rate how well the products on ItzaFlash appeal to you Very Poor	How do you rate how well the products on ItzaFlash appeal to you Poor	How do you rate how well the products on ItzaFlash appeal to you Average	How do you rate how well the products on ItzaFlash appeal to you Very Good	How do you rate how well the products on ItzaFlash appeal to you Excellent	How do you rate how well the products on ItzaFlash appeal to you N/A
Please rate the quality of the images on the website	Please rate the quality of the images on the website Very Poor	Please rate the quality of the images on the website Poor	Please rate the quality of the images on the website Average	Please rate the quality of the images on the website Very Good	Please rate the quality of the images on the website Excellent	Please rate the quality of the images on the website N/A
Please rate the organization of the product lines on the website	Please rate the organization of the product lines on the website Very Poor	Please rate the organization of the product lines on the website Poor	Please rate the organization of the product lines on the website Average	Please rate the organization of the product lines on the website Very Good	Please rate the organization of the product lines on the website Excellent	Please rate the organization of the product lines on the website N/A
Please rate the availability of the products you were looking for	Please rate the availability of the products you were looking for Very Poor	Please rate the availability of the products you were looking for Poor	Please rate the availability of the products you were looking for Average	Please rate the availability of the products you were looking for Very Good	Please rate the availability of the products you were looking for Excellent	Please rate the availability of the products you were looking for N/A
Please rate the product descriptions for items you viewed	Please rate the product descriptions for items you viewed Very Poor	Please rate the product descriptions for items you viewed Poor	Please rate the product descriptions for items you viewed Average	Please rate the product descriptions for items you viewed Very Good	Please rate the product descriptions for items you viewed Excellent	Please rate the product descriptions for items you viewed N/A

Very Poor

Poor

Average

Very Good

Excellent

N/A

How do you rate how well the products on ItzaFlash appeal to you

How do you rate how well the products on ItzaFlash appeal to you Very Poor

How do you rate how well the products on ItzaFlash appeal to you Poor

How do you rate how well the products on ItzaFlash appeal to you Average

How do you rate how well the products on ItzaFlash appeal to you Very Good

How do you rate how well the products on ItzaFlash appeal to you Excellent

How do you rate how well the products on ItzaFlash appeal to you N/A

Please rate the quality of the images on the website

Please rate the quality of the images on the website Very Poor

Please rate the quality of the images on the website Poor

Please rate the quality of the images on the website Average

Please rate the quality of the images on the website Very Good

Please rate the quality of the images on the website Excellent

Please rate the quality of the images on the website N/A

Please rate the organization of the product lines on the website

Please rate the organization of the product lines on the website Very Poor

Please rate the organization of the product lines on the website Poor

Please rate the organization of the product lines on the website Average

Please rate the organization of the product lines on the website Very Good

Please rate the organization of the product lines on the website Excellent

Please rate the organization of the product lines on the website N/A

Please rate the availability of the products you were looking for

Please rate the availability of the products you were looking for Very Poor

Please rate the availability of the products you were looking for Poor

Please rate the availability of the products you were looking for Average

Please rate the availability of the products you were looking for Very Good

Please rate the availability of the products you were looking for Excellent

Please rate the availability of the products you were looking for N/A

Please rate the product descriptions for items you viewed

Please rate the product descriptions for items you viewed Very Poor

Please rate the product descriptions for items you viewed Poor

Please rate the product descriptions for items you viewed Average

Please rate the product descriptions for items you viewed Very Good

Please rate the product descriptions for items you viewed Excellent

Please rate the product descriptions for items you viewed N/A

Website Survey

Question Title

* 1. Please rate how much you agree or disagree with the following questions:

Question Title

* 2. If you didn't make a purchase, why didn't you (e.g. what can we improve)?

Question Title

* 3. How would you rate the following attributes: