Exit this survey Custom Computer Services & more is conducting this survey to more readily identify specific needs you have around management of business technology.Your time to complete this short questionnaire is appreciated.Thank you! Question Title * 1. Please rate the importance of each of the following as they relate to your business: Extremely Important Very Important Important Somewhat Important Least Important Reliability: The system must always be available Reliability: The system must always be available Extremely Important Reliability: The system must always be available Very Important Reliability: The system must always be available Important Reliability: The system must always be available Somewhat Important Reliability: The system must always be available Least Important Performance: Files need to open quickly Performance: Files need to open quickly Extremely Important Performance: Files need to open quickly Very Important Performance: Files need to open quickly Important Performance: Files need to open quickly Somewhat Important Performance: Files need to open quickly Least Important Security: Safety from intrusion and malware Security: Safety from intrusion and malware Extremely Important Security: Safety from intrusion and malware Very Important Security: Safety from intrusion and malware Important Security: Safety from intrusion and malware Somewhat Important Security: Safety from intrusion and malware Least Important Compliance: It must meet regulations Compliance: It must meet regulations Extremely Important Compliance: It must meet regulations Very Important Compliance: It must meet regulations Important Compliance: It must meet regulations Somewhat Important Compliance: It must meet regulations Least Important Growth: We need to be able to expand Growth: We need to be able to expand Extremely Important Growth: We need to be able to expand Very Important Growth: We need to be able to expand Important Growth: We need to be able to expand Somewhat Important Growth: We need to be able to expand Least Important Other (please specify) Question Title * 2. How do you currently backup your data? (Check all that apply) We have a scheduled backup that runs regularly to tape or an external drive We have a scheduled backup that runs over the Internet We manually run a backup to tape or an external drive when we remember to Our data is not important enough to backup up. We could lose it tomorrow with no worries. Question Title * 3. Which types of products do you use to protect your systems? (Check all that apply) Free antivirus/antimalware/firewall software Licensed antivirus/antimalware/firewall software Regularly installed software updates and patches Securely configured hardware firewall Our systems need protection? Question Title * 4. How do you manage your technology? (i.e. computers, software, printers, mobile devices, vendors) Someone in the company sort of knows about this stuff and wears the hat sometimes Someone in the company has a primary job function of taking care of technology needs We have someone outside that we call when things are not working We have someone outside who keeps things running smoothly Manage? This stuff can be managed?! Other (please specify) Question Title * 5. Which of the following takes the biggest bite out of your day's productive time? Spam: My legitimate mail is hard to find in the mix! Printer malfunctions: Sometimes it works, other times not so much! Missing files: It was there yesterday! Coffee break...again: My computer is SO slow! Crash: All my work gets lost when programs hang! Repetition: This task has so many steps...there has to be a quicker way! Other (please specify) Question Title * 6. Would you like us to contact you? Name Phone with area code Email Address Done