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Customer Services CS05
Customer Satisfaction
We value your feedback, please can you answer the following;
**Please note, should you require us to look into your contact experience your house number and postcode must be completed.
1
. Who did you contact today?
Who did you contact today?
Repairs
Housing
Rent Income
Council Tax
Benefits
Environmental Health
Waste & Recycling
Planning
Registrars
Licensing
Other
If 'Other', please specify
2
. How did you contact us today?
How did you contact us today?
Telephone
Face to Face
Email
3
. Was this method of contact easy to access?
Was this method of contact easy to access?
Yes
No
4
. Was your enquiry resolved, and information provided adequate?
Was your enquiry resolved, and information provided adequate?
Yes
No
If "no" Why?, and how can we improve?
5
. Please can you tell me how satisfied overall you were with Customer Services today?
Please can you tell me how satisfied overall you were with Customer Services today?
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
6
. Please enter your details (optional)
Please enter your details (optional)
House Number
Postcode
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