Customer Satisfaction SurveyCustomer Satisfaction Survey

At the Prostate Cancer Center at Saint Joseph's, we are committed to monitoring the quality of the information and services we provide on our Website, as part of an ongoing improvement process. We would appreciate your honest feedback. (All submissions are anonymous.)

1. Please indicate the reason you visited the PCC Website:

Please indicate the reason you visited the PCC Website: Concerned about a rising PSA

Concerned that I may have prostate cancer

Having urinary symptoms

I am a family member of someone who is diagnosed with prostate cancer

I am a friend of someone who is diagnosed with prostate cancer

I have been diagnosed with prostate cancer and am looking into my treatment options

I have prostate cancer in my family

I'm afraid my prostate cancer has returned

Interested in ways I can prevent prostate cancer

Seeking support for prostate cancer

Other (please specify)

2. Please indicate how you originally found the PCC Website:

Please indicate how you originally found the PCC Website: Learned about it from a friend

Learned about it from my doctor

Learned about it in a hospital newsletter

Link from another Website

Search Engine

Other (please specify)

3. Which section(s) of the website did you find helpful: (select as many as you'd like)

Which section(s) of the website did you find helpful: (select as many as you'd like) "Ask our Patient Navigator" web form

About Us

Frequently asked questions (FAQs) about prostate cancer

Information about erectile dysfunction after prostate cancer treatment

Information about incontinence after prostate cancer treatment

Meet the Team

Nutrition information

Programs and events of the PCC (general)

Prostate cancer prevention information

Prostate cancer screening event information

Prostate cancer survivor stories

Radiation Therapy for prostate cancer

Risk factors for prostate cancer

Robotic Surgery for prostate cancer

Support group information

Treatment options for prostate cancer (other than surgery or radiation therapy)

Other (please specify)

4. Was there one (or more) pages on our Website that you found especially helpful?

Was there one (or more) pages on our Website that you found especially helpful?

5. Overall, how do you rate the quality of information we provide on our Website?

Overall, how do you rate the quality of information we provide on our Website? Excellent

Good

Adequate

Poor

Unacceptable

6. What level of confidence do you have in us to deliver the quality of care and services that you require?

What level of confidence do you have in us to deliver the quality of care and services that you require? Complete

A lot

Some

Little

None

7. Based on information from our Website, how likely is it that you will seek services from the PCC in the future?

Based on information from our Website, how likely is it that you will seek services from the PCC in the future? Certain

Very likely

Somewhat likely

Unlikely

Very unlikely

8. If you have any suggestions regarding how we could improve the services we provide to you, please enter them in the box below.

If you have any suggestions regarding how we could improve the services we provide to you, please enter them in the box below.

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Customer Satisfaction Survey
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