Unlocking Potential

1. Unlocking Potential

Clinks want to hear about your organisations experiences of service user involvement and how you may have involved your service users as, for example, volunteers, peer researchers, peer advisors, steering group members or future employees. As part of a new piece of work on supporting service user involvement Clinks would like to hear from you about your experiences (positive or negative) and potentially to get in touch to use your organisation as a case study to support our future work.

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* 1. Who does your organisation support? (you can tick more than one box)

Men

Women

Young People (up to 17)

Young Adults (18-25)

Adults (over 21)

Older people (over 60)

Other (please specify)

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* 2. What needs does your service meet?

Drugs & alcohol

Health and wellbeing

Mental health

Accomodation

Education, training and employment

Children and families

Attitudes, thinking and behaviour

Finacne, benefit and debt

Other (please specify)

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* 3. In what ways do you involve service users?

Example A

Example B

Example C

Example D

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* 4. What were the main challenges you faced in involving service users?

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* 5. What were the notable sucesses of involving services users?

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* 6. How would you rate your organisations ability to involve service users in a meaningful way? 1 being very poor and 10 being excellent.

	1	2	3	4	5	6	7	8	9	10	N/A
Rating	Rating 1	Rating 2	Rating 3	Rating 4	Rating 5	Rating 6	Rating 7	Rating 8	Rating 9	Rating 10	Rating N/A

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* 7. Do you use specific guidance to help you involve service users?

Yes

Sometimes

If you use guidance please specify what you use

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* 8. Would you welcome new Clinks guidance on service user involvement?

Yes

Maybe

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* 9. What contents would you like to see included in new Clinks guidance on service user involvement?

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* 10. Please enter your contact information (OPTIONAL). We may seek to contact you for more information or clarification on the information provided above.

Name:

Company:

Address 1:

Address 2:

City/Town:

State/Province:

ZIP/Postal Code:

Country:

Email Address:

Phone Number:

Thank you for completing the survey.

If you are interested in further reading on the issue of service user involvement then please also read the Clinks publications 'Unlocking Potential' and 'A code of practice'. Both publications explore the theory and practice behind service user involvement when working with offenders.

Download both publications here:
http://www.clinks.org/publications.aspx#CLINKSPUBS