Community Development/Permitting Customer Satisfaction

In order to help us improve our services, please take a moment to complete this confidential survey. Your responses are reviewed by the City Manager and used as the basis for process improvements. You may find additional information on the City of Sandy Springs permitting process and other services at www.sandyspringsga.gov.

We appreciate your feedback and look forward to hearing from you.

Thank you,
John McDonough
City Manager

1. Please rate your level of satisfaction for the following:

	Very Satisfied	Satisfied	Not Satisfied	N/A
Service provided by Front Desk staff.	*Please rate your level of satisfaction for the following: Service provided by Front Desk staff. Very Satisfied	Service provided by Front Desk staff. Satisfied	Service provided by Front Desk staff. Not Satisfied	Service provided by Front Desk staff. N/A
Service provided by Zoning staff.	Service provided by Zoning staff. Very Satisfied	Service provided by Zoning staff. Satisfied	Service provided by Zoning staff. Not Satisfied	Service provided by Zoning staff. N/A
Service provided by Building Review staff.	Service provided by Building Review staff. Very Satisfied	Service provided by Building Review staff. Satisfied	Service provided by Building Review staff. Not Satisfied	Service provided by Building Review staff. N/A
Service provided by Site Review staff.	Service provided by Site Review staff. Very Satisfied	Service provided by Site Review staff. Satisfied	Service provided by Site Review staff. Not Satisfied	Service provided by Site Review staff. N/A
Service provided by Inspection staff.	Service provided by Inspection staff. Very Satisfied	Service provided by Inspection staff. Satisfied	Service provided by Inspection staff. Not Satisfied	Service provided by Inspection staff. N/A
Service provided by Code Enforcement staff.	Service provided by Code Enforcement staff. Very Satisfied	Service provided by Code Enforcement staff. Satisfied	Service provided by Code Enforcement staff. Not Satisfied	Service provided by Code Enforcement staff. N/A
Time taken to obtain service.	Time taken to obtain service. Very Satisfied	Time taken to obtain service. Satisfied	Time taken to obtain service. Not Satisfied	Time taken to obtain service. N/A
Clarity of website	Clarity of website Very Satisfied	Clarity of website Satisfied	Clarity of website Not Satisfied	Clarity of website N/A
Clarity of materials provided.	Clarity of materials provided. Very Satisfied	Clarity of materials provided. Satisfied	Clarity of materials provided. Not Satisfied	Clarity of materials provided. N/A
Cost.	Cost. Very Satisfied	Cost. Satisfied	Cost. Not Satisfied	Cost. N/A
Overall satisfaction.	Overall satisfaction. Very Satisfied	Overall satisfaction. Satisfied	Overall satisfaction. Not Satisfied	Overall satisfaction. N/A
How does your experience compare with other Community Development/Permitting Departments?	How does your experience compare with other Community Development/Permitting Departments? Very Satisfied	How does your experience compare with other Community Development/Permitting Departments? Satisfied	How does your experience compare with other Community Development/Permitting Departments? Not Satisfied	How does your experience compare with other Community Development/Permitting Departments? N/A

Please provide any other comments or suggestions.

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