Customer Experience Survey - Summer 2010

1. Customer Satisfaction and Profile Survey, WinSport Canada - Canada Olympic Park

Thank you for taking the time to complete this survey by WinSport Canada. Your feedback is important to us in how we can better improve your experience at COP. This survey should only take about 5 minutes of your time. Your answers will be completely anonymous and by filling out our survey you will have the option to be entered into a drawing for monthly COP hill tickets. If you have any questions, please contact us at info@winsportcanada.ca or call (403) 247-5452.

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1. When have you visited COP this past year?

Winter Only

Summer Only

Both Summer and Winter

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2. How many times per season(s)?

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3. If you are a season pass holder, how many times did you use it last season?

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4. How have you heard about COP? (check all that apply)

Radio

Family/Friend

Television

Website

Other

List radio stations that you heard COP advertised on/ Other (please specify):

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5. What type of hill ticket/pass have you used?

Single day

Nooner

Four hour

Afternoon

Three hour (weekends only)

Season pass

COP Snow Card

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6. Have you or your child attended any programs at COP?

Ski/Snowboard Programs

Mountain Bike Programs

Camp Torch

Not attended Program